8 Steps to Fix the Alexa Blue Spinning Light Ring

While the blue ring is the most common light you’ll see on your Echo speaker, there are times when it just won’t work properly.

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Time Stamps

00:00 - Intro
00:41 - Blue Light Variations
01:19 - 1. Accidental Trigger
02:31 - 2. Restart
03:08 - 3. Factory Reset
03:32 - 4. Bluetooth Pairing
04:28 - 5. Power Cord Issue
05:07 - 6. Follow Up Mode
05:52 - 7. Purple Ring
06:07 - 8. White Ring
06:25 - Conclusion

[RicardoDinisLeite]

You saved my day. I was about to throw this thing in the garbage can. This command "Alexa disable guard mode" should be in the manual. You're the only one here who mentioned it. Congratulations!

[michaelchu]

Thanks you saved me. Mine had a spinning ring with cyan, it was doing that for hours. I unplug the power and replug it after 20-30 seconds, which didn't solve my issue. The factory reset work like a charm.

[jeanetta]

Thank you! Bluetooth pairing somehow got enabled and following your suggestion worked like a charm.

[HiveMind]

TYVM! Worked a treat. This techy stuffs pretty straightforward when you know how. Glad people like you are around to help us not so techie folks out- thanks again :)

[analiadoyle]

thankyou!!! i had tried everything! The disable guard mode is what worked for me!!

[QuigleysBees]

You really earned my Subscription with this video. I've had 3 of my 5 Alexas in Guard mode was starting to think there was no recovery from this glitch but it turned out to be a user error. I can't seem to stop myself from trying new commands. Your suggestion to use "disable guard mode" did the trick and the circling cyan light is finally off. Thanks loads!

[MrMozza]

I have a blue solid ring with green green spinning around and the Alexa won't reset ! Any ideas?

[wheels]

Thank you nothing was working till I unplugged it and then re-plugged it and I fixed it. Thank you for your help.

[RoyCyberPunk]

I had to reset mine and is working fine now but that cyan blue cycling light came out of nowhere with no warning other than disconnecting and reconnecting to Bluetooth on its own.

[Flammingnutcase]

Thank you! Mine was spinning blue/cyan for DAYS, was about to throw it out because I thought it would never work again. You have to hold the reset button for 1 minutes (not 30 seconds) then the orange light comes back on.

[daniellesullivan]

What about the constantly cyan spinning ring? Is it ok to to unplug and then plug it back in?

[LilCraftyNook]

If the homeowner is away from the home, can they turn it on remotely to see/hear what’s going on?

[breanna]

My alexa echo is stuck on the blue light

[victorrodriguez]

What about a blue ring with cyan that continually spins, does not stop, does respond to voice, does not respond to any button presses, does not respond to reset command or any commands, and continues the blue spin with cyan whether you unplug it for 60 seconds or 3 days. Nothing makes it come out of that loop.

The This is what I have right now with my echo premium sound. Is the echo just a paperweight now?

[ianlaw]

Hi, I’ve been scouring the internet for a solution to my Alexa problem, and can’t find anything, (I’ve liked and subscribed 👍🏻)
We only really use Alexa to play radio channels, but it’s just started to play for a short while then simply stop, when asked to play the station again, she does…. I’ve done all the switch on and off, re set, re install, wi fi router switch off and on, re install Alexa ap, the list goes on with no success.
I even have another which I only use to play music via Bluetooth from my phone and tried this….. I hope you can help

[BobTube]

After a brief power outage, all echo devices in the house had blue ring with rotating cyan for over an hour and wouldn't wake with voice command. I power cycled (unplugged) them one at a time to return to normal.

[vickikaas]

I'm new to my Echo, so still learning. My rotating blue ring w/cyan went out on it's own, so must have been an update. Thank you.

[huenchur]

It worked! Thank You so much! I just thought this device was going to the trash after days of not working!

[bahamutbbob]

My Echo Dot 2 had almost no issues for years. I just recently upgraded to an Echo 4, and it feels like it gets stuck with the blue ring with one cyan spot slowly (and I mean slowly) rotating quite often. I was hoping this video might have a permanent fix, alas...

Gotta reboot it when that happens.

[TheSheepPimp]

For me to fix mine I deregistered the device and restarted wifi, that seemed to allow me to then add device again which sorted it