10 Types of Call Center Job Interview Questions

Here are the 10 types of questions in a call center job interview that applicants should expect in both initial and final interviews.

00:00 Intro
00:10 Intro questions
01:19 Your call center knowledge
02:20 Compatibility questions
03:02 Employment history questions
03:48 Your future plans
04:41 Situational & behavioral questions
07:33 Climax hiring questions
08:26 Out-of-the-box questions
09:39 Follow-up questions

[wilmargalano]

"Congratulations! You passed the final interview, " " You got a job offer, " upon hearing these lines, the first person that came to my mind's ate Sheina. A million thanks for the tips on how to ace an interview. I passed my final int. and got a job offer right away. Please continue inspiring aspiring call center agents who want to thrive in this career. I love you!♥️

[davemichaelvincentreyes]

Hi! I just came back here at your YT and wanted to say A VERY BIG THANK YOU! been watching your videos on applying and becoming a call center agent, your videos really help me big time, and yes! I GOT ACCEPTED and will start to work soon, this is my very first job and call center job and I really thank you for that because I gained so much knowledge from your videos, even the HR of the one that I applied commended me because they felt like I am a PRO when it comes to this line of work, little did they know that I got my confidence because of you. That's why please continue to upload more vids for I know that you will help more people out there that are currently searching for a job more specifically a customer service job. Thank you! thank you! and God bless!

[Kyesel]

I passed my interview. Thanks to your videos. I love your channel 💕 my training will start soon. Your videos are really really helpful 🫶

[calisthenicsguy]

hi just wanted to thank you for being one of the way why I was accepted into a BPO company. Ur videos really helped me that much and I always pass my metrics and I've been on the job for 5 months already! thanksss!

[yoooojsoo]

Hi ate Sheina! I'm watching your videos because I'm preparing for my first ever BPO interview. I'm really nervous about it so I need your videos as my guide and as my practice guide. Please pray for my success in this interview! Thank you ate Sheina <3

[ariesnecrocuerpo]

You're the main reason why I got hired last year and boost my confidence in using my skills up until now and I really keep watching your vids while I learn some stuff. KUDOS BISAYA! GAHIII!!!🙏💪

[ajogborekahmafaith]

I have my final interview to be scheduled this week, I’m grateful I found you right on time, I’m learning a lot I hope to Ace my interview and get the job as I am applying from a whole entire native language and I’m struggling with my accent . Wish me luck

[arceliejaneestorgio]

I love this pinagtagpi-tagping video of yours❣️ very informative. Thank you po

[ayisshverzano]

I just got a Job offer last week and thank you for helping me to create a great performance, I personally want to thank you and looking for you videos mo to help me growing. Stay safe, Ate Sheena❤️

[adrianbaetiong]

One thing I noticed in your newer videos is that you speak faster now. That's really nice for cramming as much information in a shorter video, and I don't have to speed it up in the settings! Very neat.

[Miss_Caesar]

Someone shared me your contact centre videos I have been watching them a day before my interview too I did, this really helped I passed my interview I have a job now thank you so much keep on updating us, much love from Ghana 🇬🇭

[matjohnjaminit]

I really love your videos!!! You're the one motivated me to enjoy and have fun with the interviews to all the company i applied for 💗 you really changed my life and changed my perspective that interviews aren't scary 😃

[sheencatayong]

Hi Kwestyon! Just wanted to say thank you for this informative video that we as a first-timer who wanted to work in the BPO industry finds it so helpful on how to ace the final interview. Looking forward to more videos from your channel because it inspires a lot of people. Thank You and God bless!
Philippine Call Center Institute-Makati City
CCS 2023 Batch 1
Trainer Wilson Ortiz

[zosethcatayong]

Thank you for this highly instructive video, Ma'am. This will help me learn more about call centers. Thank you for the advice, which will help us prepare for the interview. We really value your advice and insights.
Philippine Call Center Institute-Makati City
CCS 2023 Batch 1
Trainer Wilson Ortiz

[Larabelwhotag]

Hi Ma’am ❤ just wanna say thank you for all the tips from your videos. It helped me a lot when i applied 8 months agoooo. I am now a regular employeee and working with a great company, good salary and the kindest client! Thank you and God bless you! More vids and subscribersss ❤

[meryllorganista]

Hi Sheina!!! Thank you sa mga contents mo super helpful lalo na for me na first time sa BPO industry. Nabigyan ng job offer, lots of help from this channel. More power po!!

[cha]

Thank you Kwestyon for this video - full with knowledge. I find this very helpful and will guide me in my future. Thank You!
Philippine Call Center Institute-Makati City
CCS 2023 Batch 1
Trainer Wilson Ortiz

[nihayaampao-kfjv]

I passed my interview because of you. Thank you so much for creating this kind of interview guide.

[claudine]

Hello po, Ms. Sobrang grateful ako na nasubaybayan ko mga vlogg mo noon kasi kung hindi dahil sa mga vlogg mo wala akong lakas ng loob magtake ng risk sa BPO industry, from interview until sa mga call handling pinapanood ko nun, umabot pa nga sa point na ginagawa kong pampatulog ang mga vlogg mo para masanay ako sa english... Sobrang nakatulong mga vloggs mo, ngayon 4mos. Nako sa BPO and doing well sa work and still developing.. Sobrang thank youuuu!! More powers pa sa mga Vloggs mo po 💙💙💙

[geymer]

I just got a JO today and it is all because of you. I kept rewatching your video about the call center job interview simulation and it helped me a lot. I even downloaded it as mp3 so I can keep on listening to it wherever I am. Thank you so much for sharing your knowledge about the call center industry. ❤