If Call Center Employees Were Honest

Yes, I know how long you’ve been holding and I don’t care.

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MUSIC
Cheezo Cha Cha
Licensed via Warner Chappell Production Music Inc.

VIDEO
Film Footage courtesy of Shutterstock, Inc.
Used with Permission

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[midianmtd]

15 years of working in call centers, and the mute button was such a blessing.

[lemonadelemon]

" I'm going to pretend to be empathetic because quality insurance is listening"

THAT IS SO ME😂😂😂😂

[heatherfeather]

"This job has made me dead inside". Yep, and I bet others who work in a call center can relate

[kingpin]

When I started working in call centers I had faith in humanity.

They killed that off quickly.

[lilaroberts]

"I understand but I really just don't care" GOLD

[iComplexity_]

When he said, “This job has given me a fear of talking on the phones.” I stopped laughing because that statement is so true. I felt that on a spiritual level!!

[Anaphriel]

Fun fact: When you play the "I want to speak to your Supervisor" card and get transferred...you are usually speaking to the person who sits next to the person who answered your call. Can't even tell you how many times we would swap headsets in a day.

[devin]

Hey, If I were stuck in a box and forced to talk to clueless people all day, I'd be grumpy too.

[danielemmanuel]

as a call center agent I can confirm this is so true!

[koolaidshower]

"I'm saying this with confidence but I have no idea if this information is correct" me 😂

[vincenapoles]

" I love to connect you over to my supervisor who will give the same information that I gave!" hahahahah this is burn!

[corabrei]

Working at a call center was the worst experience of my life. It was the only job I could get to help pay off my student loans. I cried daily. Thankfully I have a new job but man people can be mean.

[thefaceofawsomeness]

It doesn't matter if it's someone who works at a call center or a fast food joint, be nice to people who are serving YOU. They deal with irritating people all day and the last thing they need is another.

[dumbmemes]

I work in a call center and my post shift depression was killing me, i felt dead inside because I'm kind of an introvert and loses focus when yelled at. But this video man, gave me such a sense of relief, that I'm not the only one who thinks this way, if you value your mental health, NEVER work in a call center, NEVER.

[lorenalareina]

“As soon as you started yelling, I zoned out”😂😂 That was me.

[ksanthec.]

I've been working as a call center employee for almost 2 weeks and I can already feel the life pouring out of my body

[ani]

Call center agents are hardworking people, they get insulted in every single phonecall they get and they can't talk back or say anything rude

[martinivers]

I've worked different CC jobs ( in Germany), some horrible, some almost ok, and I can say:

Being yelled at I can cope with. I totally understand when somebody has to let off steam.
Their frustration is relatable after all. 90% of the "yellers" say they don't mean to attack me personally, when they calmed down just a little (not that I would care, either).

What annoys me is a rude, demanding attitude. Like demanding things that are simply not possible, and getting upset when being told that. It's like arguing with a toddler.

[mrpj]

As a Customer Service Representative that has worked for mutiple companies in both brick and mortar call centers and work from home, I can honestly say I've seen some horrible things dealing with customers. Many of these customers think that I have all 6 Infinity Stones and can bend time, space, and reality for them at will with ease. They expect me to somehow change the company policies of a billion dollar company for them right then and there on the spot as if I'm the CEO and Chairman of the board of the company.

[billjenkins]

Customer: "I'm going to tell all my friends about how you've treated me!" Please do. I was nothing but respectful and patient while you interrupted me with profane insults. Your friends are probably just like you, and I don't want them as customers either.