How To Deal With Difficult People | Scripts for Crucial Conversations: Communication Skills Videos

In this free online communication training lesson you'll learn how to deal with difficult people and use scripts for crucial conversations using simple communication free-style scripts. Additionally, in this effective communication skills training lesson from communication expert and keynote speaker Dan O'Connor, you'll learn communication principles, along with lead-in lines and closing lines to help you deliver your message with power, confidence, and finesse.
#communicationskills #howtohandledifficultpeople #professionalcommunicationtraining

-Getting unstuck and moving ahead in your career
-How to gain the respect and acknowledgment you know you deserve
-Communication skills for the telephone
-How to deal with difficult people at work--notably bullies, gossips, and people who make inappropriate comments
-How to be seen as the competent professional you know yourself to be
-How to approach your job with confidence and earn the respect of coworkers
-Job interview skills
-How to deliver bad news to a customer
-Communication Skills for Leaders
and many more

[TheWizardOfWords]

HEY MY FRIENDS: If these videos are having a positive impact on you, please show your support by becoming a CHANNEL MEMBER and/or clicking the THANKS BUTTON above and leaving a little love. A little love will allow me to continue delivering these videos directly to you!

[nikstar]

Wow..short, sweet, specific. I am a Social Worker, Employment writer/ Job coach and pup star sitter and I literally ramble on like an idiot sometimes I feel..I remember this back to school where I just felt so uncomfortable speaking or like my opinion didn’t matter…even just trying to connect with other kids as I felt like I spoke too fast (I did) as I was always so nervous and I still reply with ‘Nik novels’ for messages, comments and conversations!! I have so much to learn from you Dan!

[djw]

Dan, thank you soooo much! I watch and re-watch your videos frequently. This one was particularly helpful to me this week at work when I had to have a sit down at work with an employee whose job performance is very lackluster, and in front of my own supervisor. It helped keep the meeting tight, and not get off track. Your simple wisdom is brilliant.

[edrenajones]

Gentle friend, I haven't seen all your lessons, except for the one on wimmen:men commo. I was a sergeant in the Army, and commo was my first couple of tours. I learned while giving commands to pitch my voice just a half-step or so lower. I could control my voice better and I think all soldiers responded to this authority voice better. I know, it's not fair. I learned to cuss, then had to learn not to! And last but not least, I couldn't call anyoner Dear or Honey (this was a Long time ago!). When a trooper called me sweetie, I told him "that's Sgt Sweetie private." I learned that day. Hope this helps.

[wanketta]

I LOVE this channel. I’ve been retired for two years, yet I really enjoy and admire the content here. Dan is a communications rock star!!

[funkyyyykitty]

As someone with real life struggles in talking to others( I do really well with writing/emails etc), I fumble to find words and fail to communicate well. This has led to lot of bullying at work place. And I fee deep resentment for not speaking up. Your videos are a blessing to me. I will watch these videos on repeat every day. Please keep up the good work, God bless🙏

[lumberjack]

Dan you're such a brilliant smooth communicator I almost feel like I'd enjoy being reprimanded if you were my boss at work. Lol!
Love your videos, Dan. I practice & use your strategies. They've transformed my communication with my family, coworkers, & difficult situations to the point where people are actually bumboozled at my newfound transformation and self control. My 16yr old son is now a fan of yours because he's personally seen the change in me. Realizing WHO I am and not letting others change me and my perspective has been the key. Stoicism rocks.

[taniafino]

Dave you’re my favorite channel! How to respond when supervisor always uses gas lighting/ condescending phrases such as “I’m sorry you feel that way” or “I’m sorry you seem to be under the impression you were getting a promotion”

[aartidayal]

Excellent video. Very informative and practical tips for improving communication skills. Thanks so much Dan.

[EllaChinois]

It is very enlightening. I really appreciate all the efforts you put into making these wonderful videos.

[cottonHoover]

Bro your convos are fire and help me out alot at my work as a jailer

[NightmaresStorm]

This is really going to help me communicate better thank you so much. It's surprising that a change of perspective is all that's needed sometimes.

[fazbell]

The dog thing was brilliant. Sad that I didn't have this series thirty years ago. It could have made a big difference.

[monicahill]

What a profound explanation of only one relationship 👏 Mind-blowing paradigm, yet so elegantly simple to put into practice. Thanks, Dan!

[bethshebaovercame]

This really helped me and popped up exactly when I needed it.

[gemenigal]

Dan I just found your Chanel. I’m very happy omg you’re such a great communicator and great teacher. I learned so much watching this video. I love the point that you made that once I believe who I am and remind myself if that in all my relationships and not to allow anyone to change who I am I will succeed in all my relationships. Thank you and God bless

[EllieShinKnight]

I wish I could press a “love button” for some of ur videos that are so enlightening for me

[ohawaiki]

Wow... An amazing eye opener!!! Only one relationship

[dexterdanieltnt]

That was a VERY interesting perspective.

[EllieShinKnight]

You don’t know how much you’re helping 💕💕💕