How to Diffuse a Difficult Situation - in Just Five Words

[jacquief]

I like this. Its short and Chris gives an example which instantly makes you realise the point straight away. What else could it mean? is a way of stopping yourself from imagining why something is happening and fastening onto just one explanation. It gives you a pause to let other possibilities in, which would mean that you wouldn't get so wound up when faced with an annoying situation. Helpful I thought!

[strawberryme]

“What else could this mean” is a tool of empathy. I like it

[pyrofful]

"You have a cavity and need to lay off the candy and soda" " what else could this mean?" lol. Good point though really

[starryskiesstarrynights]

I have a friend who's an alcoholic. No judgement, I was one too. But when he's argumentative and difficult, I need to remember that it's really difficult to be in withdrawal, and I need to have empathy.This was a great reminder that we need to have empathy for others

[remyd]

I apply this all the time when I'm driving behind a very slow car.

[SeasonalParadise]

What Else Coudl This Mean? Sounds simple but this is an amazing debiasing tool. Thanks so much.

[thefinlbss]

Great advice. I'll keep it in mind you never know

[leoaxitorishan]

7yrs in, and my account is gone but still I am watching this video to remind myself.

[margaretrodd]

Exactly right…however, due to more difficult situations being presented I’m removing myself and shopping on online now bc customer service is that bad…sad days we live in where the customer is viewed as a threat, ai is easier and more pleasant to deal with.

[DarthTwilight]

of course this doesn't work with people who have no ability for empathy. my landlord is threatening to drive up my rent because my girlfriend took a shower at my place. he said he was tired of her coming over, and he was just going to raise my rent in anticipation of higher utilities that are supposedly included. I tried to explain the situation, and he flat out told me he doesn't care nor does he have time to care about anybody but himself. he excused himself about 20 times over for being an asshole, and I had to close the door on him to keep from bashing his face in with a baseball bat.

[tinxe]

I can imagine accidentally rear ending someone and they coming out screaming at me and me just being like sh sh sh.... what else could this mean?...

[mildredhighcock]

Here's another: How can I love this person MORE?

[arnabgoswami]

"How can you help the situation?"

[millionmonkeys]

You kinda look similar to the staute of liberty. Your bone structure is simliar

[imho]

Start by spelling 'defuse' correctly in your title. 'Diffuse' means to spread out, or soak into something.

[kurtolson]

Nice looking professional that gives Lame advice.

[mellymel]

This didn’t help me at all. I really wanted this to be profound but it’s just not. 🤷🏽‍♂️