How To Have A Difficult Conversation | Mel Robbins

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Having a difficult or uncomfortable conversation sucks. It just does. BUT that doesn’t mean you should avoid them. In fact, that’s exactly what you SHOULDN’T do.

I use these 4 techniques whenever I’m going to have a difficult conversation to help me stay focused instead of getting hijacked by my emotions.

TRY THIS:

1️⃣ I always start the conversation by acknowledging my responsibility.
2️⃣ Define the outcome or goal you have for this conversation.
3️⃣ Do A LOT of listening and validating the other person’s feelings.
4️⃣ Restate the outcome.

Bonus tip: try rehearsing the conversation with a friend to work out the kinks and get comfortable with what you’re going to say.

These techniques will help you build your confidence and improve the chances that you reach your desired outcome.

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[PracticalInspiration]

Brilliant, difficult conversations will happen from time to time but understanding how to make them most productive is a valuable skill

[hanslang]

Mel, this was AMAZING. No long intro, right into the subject matter. Concise content. Asking for support AFTER you've delivered the goods. MASTERFULLY DONE

[susanlarson]

I've got so many difficult conversations I need to have. This will really help

[aimeerichardson]

Mel, I just wanted to say thank you for this. I need to have a really difficult conversation this week and have been suffering from horrendous anxiety about it. This video has helped to really put things into perspective about the whole thing. Keep up your amazing work! I appreciate you so much ❤

[djames]

1. Acknowledge my responsibility right up front.
2. Have a goal for this conversation. What outcome do I desire?
3. Listen and validate the other person.
4. Restate the outcome that I desire.

[Lee-]

1. Acknowledge responsibility
2. Define the outcome
3. Listen & validate
4. Restate the outcome

[liamrenwick]

I’ve gotta say a huge thanks for this video. Such simple advice but so helpful. Had a conversation this evening I was absolutely dreading to the pit of my stomach and stuck to these tips and got through it. Thank you!!!

[inassefadil]

i hope those tips will help me coming out to my parents

[casey]

I need to respond to a difficult conversation today. This is perfect to touch up on this morning! Thank you Mel. 🖤🤗

[widget]

Thank you Mel, this is truly an amazing video! Not only did I learn through your words, insight and knowledge, but I also discovered how calm I was watching it because of your calm energy in how you delivered it. Then it clicked inside me that not only did I learn these 4 techniques, but also the importance of staying in that calm/balanced energy to keep that conversation moving forward in a positive, productive and effective way to reach the best outcome possible.

[mariajosesilva]

Hi Mel. Thank God I find your channel. I needed this guide to deal with one emotional situation I’m facing at the moment. I’m following your channel for almost an year and it helped me a lot. Greatings from Portugal 🇵🇹

[debrad]

Mel you always come through at the perfect time - much needed! Thank you so much! ❤

[miriammandel]

This is an extremely helpful, simple, precise video. I will listen again and again. Thank you for your wisdom.

[wxb]

Although this was a short video, you made A LOT of really great points!!! I subscribed & liked immediately!

[markhuber]

Perfect message for me today on the day of my estranged daughters graduation.
Thanks for reaffirming my mindset that will be needed today💐🙏😊👍

[wiser]

This is very helpful. I need to have a very difficult conversation with my adult daughter. I need to get very organized with my thoughts before this happens, so thank you so much for these guidelines.

[Bellasie]

If videos could be framed, this one would have to hang in my office.

[kbs]

This is timely advice for me, so thank you, thank you. And while I'm here...Mel, you look terrific !

[PorscheMaria]

THANK YOU! This is something that should be taught in school at an early age. I needed to see this, unfortunately I quit a job due to avoiding a difficult conversation with my boss. I’ve struggled with this issue with many people. I feel a bit more confident using these tools.

[janebond]

excellent !!! I love all your advices! thanks a lot Mel!