Is helpdesk experience required? // Should you work in helpdesk?

Curious if you HAVE to work in helpdesk before switching into IT or Cyber Security?

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Today there are more people than ever trying to get into both the Information Technology (IT) and Cyber Security career fields. One of the questions that always comes up is “is helpdesk experience a requirement?” Unfortunately, there is a lot of confusion around this question and a lot of misleading or incorrect answers floating around the internet.

Join me in this video as I answer the question “is helpdesk experience required to work in IT or Cyber Security?” After this video, you will have a much better idea about your career path and how helpdesk fits into the equation.

#helpdesk #itsupport #shorts

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