SERVICE DESK INTERVIEW QUESTIONS & ANSWERS! (Service Desk Analyst, Help Desk & IT Service Desk Jobs)

In this interview training video, recruitment expert Richard McMunn, teaches you how to prepare for and pass a Service Desk interview. It does not matter whether you applying for a Customer Service Desk job, an IT Service Desk position, or even a Service Desk Analyst role, this training video will help you to prepare effectively.
#servicedeskinterview #itservicedesk #servicedeskanalyst

EXAMPLE SERVICE DESK & HELP DESK INTERVIEW QUESTIONS TO PREPARE FOR
Q. Tell me about yourself and why you want to work in this Service Desk role?
Q. Why should we hire you?
Q. Why do you want to work for our company in this Service Desk role?
Q. Describe a time when you took ownership of a situation?
Q. How would you deal with a difficult customer?
Q. What are your strengths and weaknesses?
Q. What does the role of an IT Service Desk Analyst involve?
Q. When have you worked under pressure?
Q. What are your salary expectations in this Service Desk role?
Q. Why do you want to leave your job?
Q. Do you have any questions for the panel?

CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM

Download 21 GREAT ANSWERS to Service Desk interview questions:

[dh]

I just want to say that this video helped me out massively. Had an interview today and was offered the job the very same evening. Looking forward to starting my IT career

[LGOcio-zh]

Thanks be to God, I found this video 2 days ago. I had an interview yesterday for an IT Service Desk role. Today, they sent me an email saying that I got the job! Thank you!

[nhlanhlanzama]

I'm back again 3years later and I want to thank you for your amazing assistance ❤ I clapped another job offer

[TalentSpotter]

I had an interview today for a service desk role after watching your video last night as prep and I was offered the job not long afterwards. Thank you very much Richard.

[michaelsanchez]

I have applied for a service desk role and i aced it thanks to this video. You’ve helped me out so much. Thank You :)

[zaidaldhahi]

Every time I have an interview, I find myself watching one of your videos. Thanks a lot for this channel and keep it up!

[giovanabusto]

I got a job because of your videos thank you wow!

[harshanad]

Happy to say that I have passed through a tough interview because of this video. Thank you Sir!!!!

[Mell]

I got the And I owe it to your very informative videos, this exact one in particular. Thank You so very much for all these wonderful tips.

[nirvfan]

Thumbs up. Right to the point, and quality audio unlike a lot of others with this same subject. Thanks for this Sir.

[faithojeabulu]

Thank you so much for the question and answer. used this as a guide for my interview today. got my offer as a service desk analyst !!

[kaurheir]

You are a champion, you gave me so much confidence with your video that I got the job by speaking fluently and confidently. 🙂

[Mystrodon]

Smashed my interview and got the job thanks to the video

[UserMS]

Thank you so much for this video. I excelled in my first interview thanks partly to this video. I have 2 more to come and I hope I can continue the path of success. Brilliant stuff.

[majesticblasian]

As somebody who frequently deals with difficult customers, I can attest to you that I do indeed take nates as they spoke to me.

[purnikamishra]

Yesterday, i notified for my service desk interview. I think this will be gonna helpful for me. Thank you sir. 💜

[thandojiji]

i am actually having a interview in 2 hours time and i am taking notes now

[Piccolloer]

I got one of these tomorrow, banking on your 20 years of experience.

[gabrielvanderstruijk]

Thank you so much. i will spend the rest of my evening learning from your channel.

[SPKY-HALLOWEEN]

Thank you so much I pass my interview just because of you first question was how to deal with difficult user