How to Get Your First Help Desk Job 2021 | No Experience Needed

Getting your first help desk job in 2021 without experience does not have to be difficult. Follow these tips to make the process easier. Help desk is a great entry-level tech role in 2021 and many get their foot in the door from this role. So whether you are a student, recent graduate, or trying to transition into the industry these steps can help you.

If you are interested in what tips you can use once you START your first help desk job please subscribe and hit that notification bell so you can be alerted about next week's video.

[sakuboy]

Love it . As a black man seeing so many of us being represented in the field is such a heartwarming thing to see lol. Glad to be joining this field too, thanks too this video. Stay up cous

[jpsartre]

My customer service skills frankly suck but I have tech skills. I put on my best customer service face for the interview and got hired. Tips: Learn basic networking troubleshooting (pinging, nslookup, etc.) using the command line and learn about Active Directory and virtual machines.

[honeycoco]

I'm starting training next week. I'm very nervous because I have no tech background. I'm an avid gamer and became very tech savvy over the years, so I think it's a better for me to change my career path from medical to tech.

[ferndog]

PSA for new folks: Novice A+/N+ have a catch-22 hurdle : entry level positions requiring 2-4 years experience. The A+ is just 1/3 of the puzzle. Get the N+ is another 1/3. The final part is the most important, be an intern/volunteer at a church/school/community center for x # hours per week for several months. You need to get the name, email, business address, good phone, of that IT person you assist. That volunteer gig will be the key for your resume getting past HR madness to the recruitor. Peace.

[georgebaidoojr]

Thank you for the video I just got my Google IT support certification and I was feeling worried and overwhelmed about the process of getting an entry level job. Your tips really helped! I will be implementing them ASAP

[lelablount]

I love your content sis💜. I am a nurse who has ALWAYS had an interest in tech, I am trying to merge into the field. Your voice is so calming, and the information you’re providing is so timely!

[KKRSTNEM]

Ahhh so happy I found your channel! Your videos are so informative.
I'm transitioning out of the military right now, and studying for CompTIA A+. Totally new to this career field. Could you describe the culture or main types of personalities you see in this career field?

[stevealt]

The advantage of remote working is that you can apply for jobs that is far away from you because my area has virtually not many IT jobs.

[no-bitches]

You are so sweet and professional!! I loved your video. Thank you for sharing with us. It's frustrating trying to get into the job field when you've only had one job before. 😂 I'm excited to start a LinkdIn! Maybe I can get some fancy headshots taken for it!!

[NatePolmateer]

Your content is super helpful, not for my area but you have a tonne of great tips that can be applied to different areas not just your field. 😀

[puddingpearpeachses]

I have an associate in computer science but completely forgot everything I learned I’m not even sure where to start at this point 😂 graduated a couple months before Rona

[WeDoShots]

Thanks for the video! I am in the process of switching over from education to IT as well. I'm knocking out the Google IT support cert quickly first then I plan to study for the A+.

[motech]

In my opinion customer service is a vital role of helpdesk A +

[calebsaarm]

You are amazing 10/10, this made me feel so much better and this has need so helpful!!!

[chelewhof]

This is so dope great tips, Can’t wait to put these Into action thank you!

[psikeyhackr]

I worked with a Black woman that handled the help desk in the 90s. I was the computer and network tech. Sometimes we were even sent to tech classes at some vendor together. She told me that she was not interested in computers. She just learned what she had to for the job.

I started building electronics when I was in high school. I did stuff at home with computers and electronics because what most companies do with them to make money just ain't that interesting.

[godschildful]

I have amazing soft skills and customer service and an associate degree in IT just no certification and no background job skills in IT. But I’m Def a fast learner very quick

[pamelakennedysztyblewsky]

I think my problem all my life has been that I do have TECH skills but not the "soft" skills. That makes it impossible to get the "entry level". Getting more and more technically qualified gets me more and more screwed.

[Jay-dawg]

Thank you. Hope it still works in 2024. Thanks

[knowledgehub]

Great content, I had an interview but keep getting a common scenario based question: Where some user on same building not able to login, I gave the answer check Account, power supply, cables, credential but all wrong, I am not sure what the answer is? could you help me with this?
Some users not able to login to the computer but they were fine yesterday.