Fitbit Charge 5: Not Tracking Sleep or Not Accurate? FIXED!

I show you how to fix a Fitbit Charge 5 Tracker that does not work or track your sleep time, tracks only some sleep or is inaccurate. I had issues in the beginning but now 2 weeks straight its finally working! Hope this helps.

--- Fitbit Charge 5 ---

-----My Gear for Youtube videos-----

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Also i am not responsible should anything go wrong so do at your own risk!

[richvanatte]

YES! this fixed it up right away! Mostly for me it was that I tightened my band too much. But I also synced it plus before doing all this I rebooted the watch. I got my full sleep registered again after a week of sloppy charts. Thanks!

[TheOceanpixie]

Sleep Cycles is the main reason I love Fitbit and mine hasn't been working with my new Charge 5, so I've been crestfallen. I'm going to try your advice and get back to you. Obviously tracking my activity is important, but the sleep info is so valuable to me when it is accurate and helps me take better care of myself all around. I need it! My favourite over the years has been the Charge 2 - it worked like a dream all the time!

[GuruChaz]

Having to sync the Fitbit 2 hours before bed seems like it could be a firmware fix. Customers shouldn't have to do tricks like this to get their product to work. You know what I mean? What's the deal at Fitbit Tech Dept?

[CamiloSantana]

Not a fix. This is a workaround. The problem persists. You shouldn't have to do anything but wear it. Perhaps look at your application deep sleep options on your Android phone or whatever the equivalent is for iPhones.

[jono]

Thanks for video..much appreciated. And like others have noted, support can't help with this issue..they'll have you reset the device via the button on the charger but I'm still getting 3 days it tracks, 5 days it doesn't..I'm switching hands(non-dominant?). Ridiculous..I have 1 day left to return and if I don't wake up tomorrow with a score after doing your 2 hr sync suggestion, back it goes!!!! lol

[petehunn]

Thanks, appreciated, I see you have 'BT' on, I find 'Blue T' a big battery drain, So only sync AM & PM.

[multitaskprueba]

Fantastic! Thank you so much for sharing your discoveries!

[padraicley]

New to Fitbit, wife has Charge 2. Her is great on sleep tracking for years. I got Charge 5 for a 10 days. I syc quite often. So I don't see the problem. It works amazing well compared to Garmin which is 4 times the price.

[seanperez]

Worked like a charm. Thanks so much for this!

[remmosparks]

Thank you! I'll try the sync before bed. This issue is driving me bonkers.

[mathesar]

Recently upgraded from a Charge 2 to Charge 5 and having the same issue, for example last night it shows I slept from 4:35am to 8am but I was asleep around midnight, my Charge 2 didnt have this problem so hopefully I can figure out a solution. I may of had it a little to tight on my wrist I loosened it one notch today.

[annikraets]

Thanks you very much - This info was a great help - Charge 5 tracks my sleep again !

[simonshu]

Another issue is the heart rate BPM not track … so make sure you “turn on” the heart rate tracking.

[awesomebrotherhood]

This is an issue that is killing me. The reason I have got this is to track my sleep because it’s the among the best with Whoop but it’s not as expensive and with the premium I can get similar score if I will exercise or not. I am training for a marathon and such nuances does not help. I have garminn Epix Gen 2 body batter my which works better (but it’s not very accurate) even though which is not advertised for sleeping

I hope Fitbit gets a fix. I says I coups not track my sleep whereas it tracks quite well compared with a Garmin HRM Pro which moving erratically. So this is a joke that it cannot be a tracked during little to no movement during sleep.

Haha

[isis_taliban]

right whats up with that? i have the $350 fitbit and it tracks zero sleep except maybe 1 or 2 hours per night if that

[lany_gaming]

Nice info for the Fitbit charge 5 user's.👍

[nancydegrace]

I do not have a time that I go to sleep. Do I stop setting a bedtime or wake up time
I am wondering if my bedtime is all over the place will it affect tracking my sleep reading or not

[PureRedRage]

This guy is gettin 8 hours and 44 minutes of sleep!!!!
Bro, how the hell do you pull that one off?
I’m lucky if I get 5 hours regularly!

[wessss]

We should not have to do any of this so please do not consider this a fix...a fix is where the user wears the watch or band and it does what it should without interaction. Fitbit needs to fix this

[leftyseel]

I usually get the chart and score, but today what i got was a different chart with no sleep pattwen, no score. Not sure why this happened.