Fitbit Charge 5 Battery Replacement | Repair Tutorial

Steps to fix your device.
1. Remove the screen
2. Unplug the screen from the board
3. Remove the shield holding down the battery ribbon
4. Unplug and remove the battery
5. Install new battery
6. Put the unit back together
7. Get back to staying fit:)

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[bucklogos]

My wife's charge 5 battery started dying and eventually wouldn't even charge. Support gave out a free replacement or 50% off for another product. They checked her account, confirmed the battery life was an issue, asked where we got it, we said it was a gift and that's it. We didn't have proof of warranty or anything. I was incredibly surprised by the support, which is why I'm here actually, I might attempt to fix the battery on the old one and have it for myself.

[Saguanay]

Too much effort for this piece of junk.

[willgomezc]

Just did it, thanks for the video, the battery was swollen and charge no more, the new one seems to be working fine.

[WilfredForbert]

Mine was losing its charge after a few hours. It was out of warranty, so I did my own battery replacement. It was pretty easy to do. Now when I charge the watch, it starts at 1% and slowly works it's way up to 100%. When I take off the charger it immediately shuts off and when I put it back on the charger it is back at 1% again.

[johnr]

I don't know what tool you were using to remove the front glass - the spudger I have is too thick to get between the body and the glass no matter how much heat I apply and seems to be recessed into the body so there is NO gap at Mine was wrecked after a firmware update so I have a warranty replacement and only interested to see why it failed. Repeated issues with screen going blank and finally not charging and can not do hard reset. Broke it getting it apart and discovered the back cover was not really sealed well. I never wear it in or near water but there was signs of corrosion inside on the small PCBs so this probably contributed to the issues I was having. Bin job now.

[mariawenner]

Thanks for this tutorial -- made it easy to replace. I'm just waiting on the 24 hour dry time now, but I immediately connected it to the charger and it was still not working -- any ideas on what else is broken? (Like what does a damaged board look like and or is there a step with the replacement battery I may have missed?) Was hoping to see if you had a vid. on the charge 5's board also...

Thanks in advance!

[erhardschreck]

ok thanks for the instructions for the fitbit charge 5 battery swap - battery was changed and when connected to the charger it was at about 15% after 15min (started at 1%) - that seemed all good but when i disconnect from the charger it does not turn on. so it seems the battery is charging (the old one always stayed at 1%) - will see tomorrow when battery should be at 100%. i should mention i have no reconnected the vibrator and shield and not glued back the screen because i wanted to first see if things worked.
next morning at 1% - hm, did i misread before not sure anymore - maybe not the battery

[alsonyee]

Can advise where to purchase charges 5 batteries 🔋 🤔

[thuyduongao]

Thanks for the video Joe. What is name of screwdriver that you used?

[TheManThatIsRay]

Heated the perimeter of the screen until the whole area was warm but can't get anything underneath to lift the corner. How thin is the tool you are using?

[Herculainn]

Do the battery and screen just "stick" on rather than "socket" in?

[yotoprules]

Is this a common fault on these? My mum has one of these and it stopped turning on. Right before that though it started malfunctioning and the battery drained extremely quickly. Before this the battery was lasting a couple weeks. When plugged into my meter, it jumps to around 0.37a before taking almost no power at all, wait a few minutes and this happens over and over again as if it's in some boot loop. Nothing appears on the display. Not sure if this could be caused by a dead battery or not? Got nothing to lose since it's out of warranty anyway and not worth doing any more intensive repairs on it.

[alchentw]

Thank you so much for the video! is the replacement battery unit hard to find? If not, could you share the spec/model for me to look for? Again, thanks a bunch!

[PeterPrestonUK]

What screwdriver is that? My PH00 is too large but you don't mention anything about the size.

[valmoney]

A firmware update issue seems more likely to be the cause of so many Fitbits malfunctioning with drainage and not the battery itself so think twice before wasting your time and money on battery replacement or repair.

[NivagSwerdna]

I found getting the screen off was very hard. Had to add a lot of heat and even then it was hard to get under the rim with the pry tool.

[tyamadabr]

The battery in my charge 5 seems to be glued onto the case, i could not remove it as you showed in the video. Any tips on how to get it out?

[hadjiperis]

Don't you have to solder the battery?

[toyiasgeorge]

Where can someone find a replacement battery though?

[connieostrow]

Where can I go to have the battery replaced? Thank you