How To RESET FITBIT Charge 5 When Not Syncing Or Not Registering Steps

#Fitbit #Charge5 #ResetFitbit #FitbitFix #Mikesunboxing
How to RESET FITBIT Charge 5 when not syncing or registering steps
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FITBIT Charge 5
FITBIT Charge 5 Charger
FITBIT Charge 5 Straps

Two methods for resetting your Fitbit Charge 5 fitness tracker, one for devices that still have a functioning touch screen and menus, and the second for those with a frozen or non responsive screen.

For the first option, you only need the Fitbit Charge 5 tracker itself.
First wake the screen if not on already, then swipe down to access the menu, scroll through until you find the settings cog logo and tap the logo.

Next scroll or swipe downwards to the section marked Reset Device.
Touch or tap the screen and then read the notice and scroll or swipe to get the RESET or cancel options, Reset will reboot your Fitbit Charge 5, cancel will return you to the previous menu.

Second option will require the original Fitbit Charge 5 charging cable and a suitable USB power source.

First turn on the power source and then plug in the charging cable USB Type A, make sure the contacts are matching up and you should feel a vibration.
On the USB plug there is a small push button.
We need to press this button 3 times and leave a 1 second gap between presses. Each press should register with a vibration from the Charge 5, if it does not, then reposition the charging cable.

After a short pause the watch will reboot and show the Fitbit logo and then the watch face shortly after.

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[mikesunboxing]

Available from affiliate links:
FITBIT Charge 5
FITBIT Charge 5 Charger
FITBIT Charge 5 Straps

[resheenaball]

Thank you! Your suggestion about pressing the button on the charging cable brought my fitbit back to life!🎉

[terriepasterchek]

Thank you! Simple to the point instructions. All synced up!

[simplebeing]

Wasted enough time on threads to solve the problem. our video solved it in 1 minute. Thank you very much.

[rickwalker]

Thought I was going to have to return my Fitbit. Fortunately your second suggestion worked. Many thanks.

[webmastor]

Thanks! Solved my problem immediately. Had no idea about this simple reset feature. for days my watch would not sync or apparently charge (it said 68% charged, but after 3 button presses reset it was @ 100% charge & sync'd immediately).

[heathervenneri]

Ahh... the voice of sanity. Thank you for your help. My Fitbit has been brought back to life..

[evolenomis]

Had no idea about the restart on the Fitbit….thank you solved my syncing problem

[TexCynRVLife]

Awesome sauce!!! It synchs again without losing previous data! 👍

[beegee]

Mine quit syncing all of a sudden. Nothing I was finding helped. Using the phone's settings to restart the device finally worked. For some reason the button presses on the recharge cable wasn't working, but this got it back to where the phone could find it to pair. For anybody reading this comment and needing to pair their fitbit again with their phone, it did take a while for the phone to find the fitbit but it got it and then it synced. This video was very helpful! Thanks! 👍👍👏👏

[NancyG-qsgk]

Thank you so much for helping with showing how to reset my Fitbit. Knowing both ways to reset it made it easier for me, since pressing the setting was an allowing me to reset it. But thanks to you now I have another option on resetting it.

[angieperry]

Just tried pressing the little button on the charger and it worked! Thanks😊

[hagargutierrez]

Thank much my Fitbit came back to life!!!...

[kathyscott]

thank you so much for this video. It was exactly what I needed to restart my Fitbit Charge 5 and get it to sync again.

[MargaretTreadway-zv]

Vibration could be felt on device and logo reappeared but screen is still frozen on logo and goes not respond to any touch

Thank u for your tutorial...
Mine does still not work...
The reset via the cable
Erased some of yesterdays steps, and has recorded none of today's steps...
Before, it continued collecting steps on yesterday's date... even though the date was for today...
That's a bit weird

[lainey]

How do i get my pulse indicator to work.... the green light isn't flashing...it is switched on though 😮

[Skinnychelle]

Just got this thing a day ago and it was recording steps but just stopped and stayed at the same number. 🤷🏽‍♀️ I’ve had several Fitbit 4’s with no issues, this one is making me worry.

[GBS-Warrior]

Is there a way to do a complete reset where you need to reinstall the apps to reset them? My timer doesn't work properly and I want to reinstall it from scratch

[annefitz]

So I did thus with the battery and the steps in my Fitbit changed! I was over 10, 000 but steps weren’t registering on my iPhone. After the reset the steps match but I’m back to 2700 steps ☹️ thus is second time it’s happened in about 2 months never had problems with charge 3 it’s frustrating