How to Handle Difficult Conversations & Investigations in HR

This video is inspired by one of my viewers who asked about my approach to hard conversations and investigations. In HR you will have to prepare yourself for the difficult conversations no one wants to have. Whether it's for the obvious reasons or benign. I'm sharing how to approach a couple of scenarios in this video.

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[crystallane]

Hi Yonica! Thank you for posting this. I work in a warehouse and have been at home with knee issues until the doctor clears me. The people at my job have been SO good to me and I appreciate them very much. I'm the sweet employee with time issues. I now have knee issues and my time as a warehouse employee may be coming to an end, via the doctor. While looking on Indeed, I found and applied for an HR assistant position with the same company. I don't have direct HR experience, however, within three days, I have signed up for an HR online class, looked into HR info, updated my resume focusing on HR skills, and have viewed your videos. Maybe the warehouse position was what I needed to get in the company to get into HR. Either way, I'm learning new insights and expanding my skills. Thank you for sharing your knowledge, you are helping me.

[pishi]

You are great! Aways providing helpful info and makes me see things from both sides. ❤❤

[zyacoc]

This video gives me hope that my HR will do the right thing.

I requested a transfer after building a solid case that my boss was breadcrumbing me using the training for a promotion that was given to me 3 months ago, because I work hard.

I am currently at home waiting for the resolution, and have already stated that I won’t be going back due to the circumstances

- asked her over 50 times
-covered upwards of 3-5 people a week
-exceeded other candidate expectations
-was retaliated against by my operations manager (Not HR as of yet, it is still being investigated)
-gave her good reasons to train me
-edged me on, told employees she was training me knowing that isn’t the truth
-belittled herself to make it look like she has no control over her department
-belittled me to make it feel like I was always doing something wrong, or just short of stand red for my training
-retaliatory behaviour


- I am looking to be transferred and trained at my new location immediately

[camilamontenegro]

Amazing! I’m a lawyer but with the years I have become passionate about everything with HR and you gave me great insights to deal and manage with this situations 👌🏽🔥💖 please keep sharing content anout how to mitigate conflict 👌🏽

[BajanKelly]

Very professional and emotionally intelligent advice.

[katebender]

Can you talk about the triangle : FMLA, Workers Comp & ADA

[samueld.shuler]

Good information shared in the video. . To what extent can names be provided if requested by an employee regarding incidents?

[shagunsawhney]

Thank you so much for doing this. Your videos are very informative.

[kendiaz]

What do employees do when H. R. ignores an entire department complaining about a manager?

[nikiaantonette]

This was great, very well explained! Definitely subscribed 🙂Thank you!

[abreafrierson]

You don't always get professionalism from HR or employer when it comes to questioning or trying to receive some sort of forthcoming answers you don't always get the professionalism or any sort of anything what you looking for

[ainjon]

I will give u a sub, if you could make a video on “if I had a complaint on HR and who do I go to”. Please!! Lol love the insight tho!! Also, would love to hear all sides. From only one HR individual to a department. 🥰

[timh]

No employee should be under the illusion that HR is your friend.

[kimroses]

Thank you Yonica for doing this!!!! This was awesome :)

[NBStoreyTrading]

How would you handle an employee that is still working for you and hired an attorney because of harassment?

[christybracey]

Labor Relations is my chosen speciality. Any other do’s and don’t s that you’d like to share would be appreciated.

[daleru]

At 7:01, please include “males”- we are harassed too. Of course you decided not to put that in there. I mean society doesn’t give a shit about us we know but this is insult to injury

[Lucky-vxgm]

I would like everyone's advice on this. I work as cashier for b&m stores.  I was badly verbally abused by my manger and ill treated. I know my challenge 25 and when a customer turns up at my till with no id and underage... I refused the sale as they were underage... I did nothing wrong...but my supervisor went and told my manger ive had a serious incident...and to my horror my manager pulled me aside and began shouting at me....he was not listening to me :-(  in done this abruse before on my first few weeks at work where the area manager arranged a meeting... and my manger then apologised. Coming to here and now, I reported the incident to HR and sent my witness statement too alongside the mangers ill treatment to me and other staff too. He also called his hard working staff retards this hurts me so much as the staff work very hard.... and are not retards:-( I have been waiting for HR to contact me and resolved my issue.. instead my letter was passed down to a team leader and no mangers.... this team woman calls me and tried to put words into my mouth to my horror and said i gave in my notice in and told my manger I'm leaving the b&m store.
I never gave any written statement or verbally.

In  my 9 letter page plus and statement I not once wrote about my termination of my contract or mentioned it at all...instead been pleading with them to resolve my issue as the manager has a bad behaviour and reeks of heavy alcohol at work. I have tried to find the directors details to email all letters and the email dialogue from HR today to tell them what's HR has done and my store mangers... I feel betrayed HRhave covered it up consideringi also sent a witness satement too... I am 55 year old and never had an experience such as this its left me mortified. I am very genuine and a lightworker... I heal people and gifted from birth i see people setiny on their their as well as voice writings.... and to experience evil people is a eye opener. Beautiful souls who reads this please give me advice what further I can do. B&M HR have terminated my contractwithout my consent and no reason as to why and have listened to the lies of a  branch manager with jeckle and hyde traits...taking into note I did nothing wrong... its was a no id no sale... I couldn't tell acholol to underage  but got punished instead of being praised for not selling to underage. He's shouts at you infront of everyone...its very humiliating. He has behaviour problems..I have won star performer certificates twice and toxic boss too.. I am shocked how HR treated me..crazy part is I never did anything wrong;-(

[RoadReviews-rz]

Touch on AT WILL CONTACT & the real legality that goes with it. I've found that there are some things that the employer can not do