99. Best of: How to Handle Challenging Conversations

Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful reflection.”

“There’s often a lot more focus on the skill set on delivering emotion than receiving emotion, but if the receiver of emotion can put themselves in a place of curiosity, agency, and openness … it opens up a whole new world of possibilities.”

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[noadyes]

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[g--thuyvy]

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[tinhtruong]

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[SouravKumar-jjtj]

mi hermano, dejeme notificarle que se gano un gran LIKE por su video!!! muchas gracias, saludos desde ccs, vzla

[Losochill]

Why do these always sound scripted. The flow of the conversations often seem off.