HOW TO HAVE DIFFICULT CONVERSATIONS WITH EMPLOYEES

Dreading that difficult conversation with that team member that's just not cutting it? Not to worry I got you covered!

Having to have a tough conversation at work is hard, there is no doubt about that. BUT it is necessary.

As leaders and managers it is our job to help the team achieve results and sometimes that means that we have to engage in difficult employee conversations. Having difficult conversations is a skill that can be learned with continued practice and of course good preparation.

In today's video we are diving into four steps you can take when it comes to having difficult conversations with employees

We will discuss:

- How to have difficult conversations with confidence
- How to have difficult conversations when you don’t like conflict
- Specific difficult conversation skills

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👋🏾 Hey Hey! Looking to connect further?

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#toughconversations #feedbackconversations #awesomesaucemanager

[shakayeh]

I really appreciate when you said be clear about the issue & state the specific issue plus the impact, very valuable in improving the situation

[lifebykalu]

Thank you for sharing! Your videos have been very helpful.

[JenniferBrick]

I love the whiteboard! And so agree, preparation on each of those levels is so crucial, otherwise the convo will be 100% wheel spinning.

[LeadershipwithMike]

Great video! I agree, you must cut to the chase instead of you and them getting anxious with odd talk.

[SuperAwesomeSandwich]

Great insights Mak. I appreciate you creating this content. I have a rough conversation to have tomorrow (Have to put an employee on a PIP). Its been occupying a lot of my mental space.

[TheOldMayfieldPlace]

Wonderful tips and so well explained. Thank you, Makeda!

[GroUp]

So important to prepare! Excellent distinction of problem with issue and not the person!

[gloriaruth]

Thank you for this incredibly helpful video!!

[tabathamann]

Thank you!
This is very clear and articulate 🙏

[truthwillsetyoufree]

I had a difficult conversation today. Yesterday I left the office I got a phone call and emotionally-charged text message from my assistant. I did not respond to this I waited until office hours the next day to show that there's a boundary that I'm not reachable anytime you feel you need to vent. Then I saw her in an early morning meeting and to break the ice I said I'm going to talk with you after our meeting with the team. Then we came into the meeting right off the bat I acknowledged what you were so concerned about a document she signed was not even used. Then as we were in the office I just listened very intently to let her vent but now we're in an office setting where I'm very calm so I commanded the atmosphere for her to be very calm. Opposed to if I would have picked up the phone call the day before she probably would have lost it because she was then out of the office and not thinking properly.

[belkiesrodriguez]

Great video. Can you recomend a source/books with examples applicable to difficult conversations?

[rrowland]

is there another recording of this same conversation??

[prashivchhaganlal]

You guys should be paying attention and grow up

[lulacamara]

What if when you start talking the employee interrupts you by saying Let me stop you right there. ? Or she is a complainer and states that she is assigned menial tasks which are tasks that are essential to the department, but she feels above it. How to handle? My supervisor has already gotten involved, but her behavior has not changed

[miriambecker]

How do I handle employees who complain about other employees? I have staff that will come to me because another team member isn't doing their task or they said something to upset another team member. So it puts me in a tough spot because I don't want to start a he said she said situation

[truthwillsetyoufree]

I'm going into a difficult conversation you don't want to stab but you want to do surgery make sure you're not using accusatory words. This will let the air out of the balloon

[Lauren-vdqe]

Wd rather see a REAL conversation of this or at least a drama act of an example of this, not just one person talking. kinda boring.