How To Respond When People Tell You Their Problems

Many people who are experiencing domestic abuse or mental and emotional issues do not seek professional help. To dull the pain, they often turn to things such as alcohol, excessive exercise or inappropriate relationships. Instead of seeking professional counselling, they pour their hearts out to their hairdresser, a Church member, taxi driver, teacher, accountant, hospitality worker or anyone else who will listen. The RAVE basic counselling skills quickly teach you how to listen without giving advice and what to say and what to do when these things are shared.