Chase bank blames woman for not protecting her account after scammers stole $160,000

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A small business owner lost her life's savings when scammers pretending to be Chase bank employees defrauded her out of $160,000. Chase refused to refund any of her money, saying she did not take appropriate steps to protect her account. Experts say the bank should adopt stricter security measures to protect customers. Anna Werner reports.

#news #chase #businesses

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Thanks Chase, for showing us that it's literally safer to just stash money at home than to bank with you.

DJdoppIer
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How does the bank not freeze the account? That’s wild they let 6 wire transfers for all that money and didn’t stop it.

peanutbutterisfu
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The amount of bravery this took was INSANE. These people all had their lives in danger, but still decided to go through with the recovery for the sake of busting bad scammers. True respect *Strong widget!*
If the FBI was half as dedicated and ingenious (and honest) as you guys are, the USA would be a much safer country.
Amazing work!

Wildivn
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We bail out Banks for their mistakes. Why doesn't the bank have any responsibility to this woman

paulmonte
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i wouldnt be suprised if Chase employees were the ones running the scam.

kidnaruto
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Look how hard this would be for elderly, people with dementia, or learning disabilities to navigate these systems.

cs
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This is tragic. Rule of thumb: You should be doing the 'reaching out' to your bank or credit card issuer and NEVER respond (using your phone or computer) to a text or email that you did not initiate with your bank or credit card company.

brentfisher
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What got me was that the same person kept calling. That's highly unlikely and was a red flag for me.

phoenix
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I am amazed that Chase bank will let you wire the larger amounts of money without an bank employee involved

turnne
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NEVER take inbound texts or phone calls from financial institutions. YOU call THEM using their contact information and confirm that they are indeed trying to reach you. This is horrible.

truegrit
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Good god, this is horrible! I feel so bad for her 😢.
Scammers targeted my mother and nearly took her savings as well.
I wish there was some way we could opt out of wire transfers to shut this down

justjanexxx
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You can Clearly tell that Strong widget is tired of playing nice guy.
You can see the Anger and frustration towards these scumbags in his eyes. *STRONG WIDGET* I support you 100%. You are doing AWESOME work. Never give up.
This is the kind of recovery agent that should get a tv show. National Platform to show the scammers their days are numbered.
Thank you for what you do…

NadiaCalhoun_hanadia
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You know, it must hurt even more when chase says they spend hundreds of millions of dollars a year trying to prevent this type of stuff but they can't spend $160, 000 to give this woman her life savings back.

chadhiggins
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That’s crazy that Chase refused to refund her for this unbelievable breach, Why didn’t they call her after the first huge withdrawal?!

tiffanyi
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The fact the *Strongwidget* was facing adventures to help the people was so kind. Mad respect to you man.
Appreciate all you do to help others. You are setting a great example for the community Strongwidget.

DemetriusMack-rkyydeme
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Hey bud, I just wanted you to know that everything you do is necessary and thank you so much for what you do. It's more than just a recovery service, you're helping people. You're actually the push for me to get my degree in Information Technology so that I can protect people from heartless people like this.
Thank you for all you do *Strongwidget, * you're a genius with a big heart and principles. Support and Respect from Britain .

WestinHarrington_hsjdjiiw
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We need dedicated people who find these scammers and bring them to justice.

degucitas
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That almost happened to me. I got the scammers text, but I was suspicious. I drove five minutes to my bank, and of course they verified that it was a SCAM. I feel for this lady to lose all her life savings.

Jennybee
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*Honestly, just owning it and not trying to hide it is partially why I watch you. It's the honorable thing to do and it make the rest of the jobs much more believe when you are call out of the spots like that, so thank you StrongWidget. I can't wait to tell my grandkids this was the greatest youtube Recovery agent of my time..*

viktor
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I don't care how convenient apps are on the phone, wire transfers should be done in person with a signature. This is ridiculous.

naturistfred