Woman sounds alarm on sophisticated wire transfer fraud l GMA

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Courtney Black says she lost more than $11,000 after alleged scammers texted and called her pretending to be from her bank and offered to help her cancel a fraudulent transfer.

#news #fraud #banking #scam #abcnews
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Always contact your bank directly and ask if there is a problem. Never do anything a text or caller asks you to do.

bobwoods
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It appears that you can have hundreds of stories like this covered over the space of years and people will still fall for it.

glep
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There should be a harsh punishment for these thieves

mikeymike
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I don’t answer the phone at all, unless its work. Been doing it for the last 5 years. Works great.

barano
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Don't answer texts or phone calls directly. If they say they are a bank, don't answer, and call your bank directly. I use the number on the back of my debit card.

liveslisa
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The bank will never call you unless it's Collections!!
-Former Bank Employee

imhuemankeepURcolorsforcrayons
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Everyone should have the right to opt out of the ability to wire transfer in their account.

paulm
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If you receive a call from your ‘bank’ regarding unusual account activity, do not get into it with the caller. Ask for their name, customer service ref and department information - then hang up. You can then call your bank's official number using a different phone/number and ask for confirmation while making sure to include the aforementioned details. Your high street bank branch can also help.

Prior to their call, your bank would have locked your account if legitimate dubious activity had occurred. Hence, money cannot leave your account without through due-diligence

Panic is the key to a scammers success.

bobird
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Damn I hate people who scam people! Dont they have anything better to do beside than to hurt people?

Andi-delv
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Please don't victim shame. It take a lot of courage for someone to come forward to help and try to help like this on a national level. People always assume it will never happen to them but this stuff happens. We need to change the law!

justayoutuber
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Our neighbor had purchased the property and on the closing date she received an email from what looked like the bank with a link to send the money. They thought it was legit as the scammers knew their closing date. They approved 75, 000 down payment to the link and it went to the offshore hackers. The money was unrecoverable.

islandbirdw
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If you get a text from your bank, you need to login to your app and check yourself. Never click on unknown links.

dawhiteguy
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ALWAYS call your bank immediately after a call like this. Never just trust someone that calls you. I had a scammer even call me stupid for not letting him help me. Nope. I hung up and called my bank

barbaratruitt
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Y'all failed to give the simplest advice to combat this: the one-time codes should only be given over the phone if _you_ have called the bank. Do not give these codes over the phone if the "bank" has called you.

DanielAbernathy
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The thing about all these scams is the victim is contacted and the victim responds.

Don't pick up the phone on non known callers/numbers. Caller ID can be spoofed. Don't answer to anything you did not initiate.

ntag
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I had a scary incident too, having issues with unemployment payments and got a guy who went over it with me work it out and I get a text stating "it's been held up because the card hasn't been activated" and scary thing they knew exactly how much, they knew the first 6 numbers of card, and the timing on it was almost too convenient like scammers have a backdoor to the unemployment offices and they knew this money was going to get allocated. Now I knew better because I know they wouldn't text me that info, plus the scammers were lazy and it was from a different state, but damn for it to happen a couple days after I got off the phone with the place... yeah definitely scary scary.

Mike__B
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Government should enforce a law to educate consumers before they can open a bank account. "Banks will NEVER contact you and ask for your bank details."

Joomlahacks
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Hang up and call your bank directly..the bank will never ask you to enter the fraudulent account number! They won't do that at all

vmarsfiles
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It's the same mistake again and again and again: "The next morning I called Chase..."

That should be the 1st step, call your bank BUT do not call whatever phone number shown in a text/email. You must know how to contact your bank.

shaggydawg
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It still amazes me that people fall for this…banks almost never call you, and if they do text then its usually seconds within an attempted purchase. You being home and getting a text like this should automatically be a red flag.

wwesuperstar