North Carolina flood recovery: WNC begins long road to healing after Helene

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Duke Energy crewmembers are working around the clock to restore power back to customers in Western North Carolina following the destruction of Hurricane Helene, and officials say most customers could see their power restored by Friday.

October 3 updates from Helene recovery efforts in the video above.

There are nearly 2,000 line-workers staged at the Asheville Outlet Mall and this is out of 20,000 line-workers that are located across the Carolinas.

Bill Norton, a spokesperson with Duke Energy, told News 13 there are about 700 bucket trucks deployed, repairing the extensive damages caused by Hurricane Helene.

"The biggest challenge that we've had is that this has been a historic storm. We've never had one like this," Norton said. "We've never had this level of flooding. So, it's not just poles and wires that are down. It's the backbone of our system...the transmission infrastructure. So, we're repairing that first."

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WLOS ABC 13 News serves the Asheville, NC area and the rest of western North Carolina and Upstate South Carolina. We keep our audience informed through local news, weather forecasts, traffic updates, notices of community events, sports and entertainment programming since 1954.

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I am so proud of the communities coming together and helping one another that's what God would want us to do to be kind to one another and help one another thank you people for having a good heart😊😊😊😊😊😊

lisad
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Unstable ground right now! 🙏Thank you National Guard North Carolina, they helped over 1, 034 yesterday! And their back at it again today🙏🇺🇸🇺🇸🇺🇸Stand United, Neighbors helping Neighbors!!! God blessed you all!!

JADPhipps-bb
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What a angel in disguise wish more ppl have her heart!!! Prayers from West Texas ❤

Angelawhorton-wfzo
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My heart goes out to all those affected and especially to NC where I grew up . Wonderful human beings!

DawnLambing
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The good side of humanity will always prevail, I pray for these people.😢

Greezemonkey-nr
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Great video showing the Devastation...God it just makes you ball 😭 Sending so much love and prayers to these beautiful People 🙏🏼❤

junecoulthard
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20 hours ago this video was posted and we’ve been helping from day one

nickgarner
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Truly heroic and such a wonderful bunch of Americans....May you continue to inspire the world with what makes America

kat.b.
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Sending tons of love and prayers. Please know everyone here in Georgia is doing what they can as well to try to help. 🙏🤝❤

Fearlessdove
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I just can't stop crying. Our poor community...GONE.

everhappy
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Great coverage! God bless all the folks affected, and all the folks pitching in to help. We got lucky here in Roanoke and dodged the worst. We'll keep praying for all 🙏

robinlee
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So many prayers for these poor ppl to get help stat! My Lord please step in and save these ppl! God Bless all of the ppl helping there!!!! 🙏🙏🙏🙏🙏🙏🙏

Libertyand
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Praying for all those devastated by this awful tragedy

CryptiCAmalgaM
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Something like this disaster brings out the best in people. God bless them all.

NAV-tvxf
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God Bless these dear people. So sad., ,😭🙏🇺🇸

lindaroper
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I'm having my worst day since this all started on Friday when we lost power and all of my food

abbieyandle
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Death Toll horrific and missing people which is heart breaking..
Please Lord do for these people what us humans are not equipped to.
Amen.

bluegrass
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Can't help but notice that none of the Obamas are rendering assistance in the disaster areas. While trump, years older, and his children are indeed donating and delivering help.❤

annezoneb
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Love this!! Don't just sit DO SOMETHING!!!

sweetiesis
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maybe you
can report on the missing people, bodies being found and the town hall meeting in Chimney Rock stating that the town will be bulldozed, unrecovered bodies and all

pixybell