How to handle disrespectful employees, children, & others | Communication Skills Training Course

In this free online effective professional communication skills training course video, communication coach Dan O'Connor teaches you how to handle disrespectful employees, children, & others. You'll learn professional tactics you can immediately use both at work and at home to communicate with more power, clarity, and precision. #backtalk #howtohandlebacktalk #howtohandledifficultpeople #communicationskills #communicationtraining

This professional English communication training will help you communicate with confidence, tact and finesse by giving you the professional tactics that will help with both personal and professional development.

-English listening skills
-How to read body language
-Communication skills for the telephone
-How to deal with difficult people at work
-Power phrases and danger phrases for work
-Professional telephone skills
-Job interview skills
-How to deliver bad news to a customer
-Communication Skills for Leaders

877-570-1573

[TheWizardOfWords]

HEY MY FRIENDS: If these videos are having a positive impact on you, please show your support by becoming a CHANNEL MEMBER and/or clicking the THANKS BUTTON above and leaving a little love. A little love will allow me to continue delivering these videos directly to you!

[MrNex]

That may be but, you're videos are pretty informative ;)

[saraboykin]

Dan, I'm a new mid-level manager & I am learning and benefiting from your teaching. Thank you so much for sharing your wisdom.

[GS-stns]

I like when you said, . "can I count on you for that?" it lets a person know you're really want them as part of your team and that you care about them.

[williamahancock]

Great Tip Dan. Your work is excellent and always helpful. Tony

[sarahjustsarah]

I love this!!! I work in a nonprofit where we receive donations of physical goods. People are about wanting to donate at all hours, even when we're not open yet. They scream and get red in the face, and it's the most ridiculous thing ever. I have used the following on pushy donors, and it always works: Donor: "I'm here to donate." Me: "Thanks! But we don't accept donations until 12:00." Donor: *Whining and stomping feet like a toddler.* "But I'm here nowwww!!!" Me: "OK, cool. But we don't accept donations until 12:00." This gets repeated several times, until this: Me: "OK, let's compromise. If you don't want to wait until 12:00, I'll take your donation at noon instead." Donor: *Looks confused.* "OK... thank... you?" Me: *Walks away laughing.*

[storytimewithemma]

Thank you. That made me feel much more positive. I like your positivity!

[mushka]

That may be, but thank you for these great videos. How about when someone close to you bombards you with several negative criticisms and basic character assassination all at once?

[jimbee]

Thanks Dan. love your videos. thank you for helping me navigate through the isdues of life!

[Rewd_Boy]

Genius! Dude! YOU ARE A FOTHER MUCKING BOSS!!! I'm going to go ahead and binge watch all your videos.

[marlesha]

Thank you for making these videos. It has given me so much emotional support and confidence in learning how to deal with difficult situations at work!

[gabrielabrose]

Dan, what would be the best way to stop someone's abusive behavior such as angry outbursts, temper or rage without making the person become even more out of control ? These people always find their way to justify their nasty behavior. At the same time, they are also extremely sensitive to how they are being treated. I have had people yelling at me for raising my voice at them.. lol

[justinwood]

These are exactly the vids I need to be watching. Communication with others is not a strong point with me, and I am finding these vids very helpful. Keep posting this great content!

[Supershark]

Thanks for giving us all the right words !  I am binge watching your videos sometimes two or three times to gain this great perspective. Put into practice, the behavioral, verbal and body language changes had immediate and positive results. Glad to have discovered your entertaining and personable style and valuable socially educational tools.

[joycegray]

I have a co-worker who continually ignores me, tho we have to come in contact thruout the shift. I’m learning from your videos & looking to find a superior way of handling her snooty attitude while still being kind & not appearing weak. Any suggestions?

[alexluvify]

Your sweater made me think you had a small body hahaha I thought your head photo shopped in. It took a minute to notice the dark shoulders 😯😂

[plerpplerp]

I usually slap awkward people upside the head and say "No discussion. Now, on you go. I know you won't let me down." 😂😂😂

[josephbolon]

i like that! "That maybe, but.." powerdul! 😊

[aderodriguez]

Wow Dan, you always nail it!!. I love your videos they are very useful, informative and interesting. 👍👵

[dlon]

O'Connor is an ancient royal, warrior and spiritual name from Ireland. A focal point of European learning and literature. So be patient with us non-Gaelics Danny boy 😊