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IT: Entry Level Helpdesk/Desktop Support (Troubleshooting Real Life Tickets)
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Time codes:
0:00 intro
1:35 Ticket # 1: Calendar Access (Outlook Delegation)
5:28 Ticket # 2: Monitor Request (Refer to proper department)
7:45 Ticket # 3: File Restore (Previous Version)
10:18 Ticket # 4: Excel Addin Installation
13:14 Ticket # 5: Admin Rights on local pc (Computer Mgt)
16:13 Ticket # 6: Zoom Installation on local pc
Comment
Subscribe
Share
Thank You!
Time codes:
0:00 intro
1:35 Ticket # 1: Calendar Access (Outlook Delegation)
5:28 Ticket # 2: Monitor Request (Refer to proper department)
7:45 Ticket # 3: File Restore (Previous Version)
10:18 Ticket # 4: Excel Addin Installation
13:14 Ticket # 5: Admin Rights on local pc (Computer Mgt)
16:13 Ticket # 6: Zoom Installation on local pc
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