January 2024 Top Trouble Tickets for Help Desk, Training Video Crash Course #2

January 2024 Top Trouble Tickets for Help Desk, Training Video Crash Course #2.
Topics: 1. Cannot Log Into Computer. 2. Computer not on Domain. 3. WFH login fix/trick. 4. Computer not Powering ON. 5. Problem with wifi. 6. OneDrive for business fix. 7. MS Office errors. 8. Install Microsoft 365 apps. 9. Windows Explorer Crashing. 10. Adding a Network Drive. 11. Failed to create tray icon 1. 12. Repair Windows easy fix. 13. Cannot find user in Active Directory
Join this channel to get access to perks:

00:00 Intro
00:46 Cannot Log Into Computer
05:53 Computer not on Domain
09:46 WFH never logged into computer fix/trick
13:41 Computer not Powering ON
17:18 Problem with wifi
24:19 OneDrive for business not working
27:02 MS Office errors
29:34 How to install Microsoft 365 apps
33:14 Windows Explorer Crashing
35:07 Adding a Network Drive
36:20 Failed to create tray icon 1
38:25 How to repair Windows the easy way
42:58 Cannot find user in Active Directory
47:58 How to start an IT career advice

[Cobuman]

January 2024 Top Trouble Tickets for Help Desk, Training Video Crash Course #2.
Topics: 1. Cannot Log Into Computer. 2. Computer not on Domain. 3. WFH login fix/trick. 4. Computer not Powering ON. 5. Problem with wifi. 6. OneDrive for business fix. 7. MS Office errors. 8. Install Microsoft 365 apps. 9. Windows Explorer Crashing. 10. Adding a Network Drive. 11. Failed to create tray icon 1. 12. Repair Windows easy fix. 13. Cannot find user in Active Directory
Join this channel to get access to perks:




00:00 Intro
00:46 Cannot Log Into Computer
05:53 Computer not on Domain
09:46 WFH never logged into computer fix/trick
13:41 Computer not Powering ON
17:18 Problem with wifi
24:19 OneDrive for business not working
27:02 MS Office errors
29:34 How to install Microsoft 365 apps
33:14 Windows Explorer Crashing
35:07 Adding a Network Drive
36:20 Failed to create tray icon 1
38:25 How to repair Windows the easy way
42:58 Cannot find user in Active Directory
47:58 How to start an IT career advice

[sempermia]

Great videos, man !! I wish they had been around when I first started my IT career. I had just left school and had no idea what to expect. It was a nightmare for the first 2 years as I knew very little and users made the job very stressful with their demands and pressure to find an immediate solution. I have to say that the school system is a mess and does not prepare young IT people properly for such jobs. Thank you for all you've done, it's really appreciated.

[Mustlehard]

I’ve been in help desk for two years and I still need some of this. My company made us escalate anything so I never had to do a lot of this. Btw why did you do all of that and then write “user was mistyping password” when that wasn’t the issue 😂

[bigd]

Hi and thank you so much for these videos. I graduated with an AAS in IT Computer Networking recently, have an active Microsoft Azure Administrator certification, and just got my first job as a help desk technician!!! I am so excited and your videos are helping settle my nerves and give me some added confidence when I start working. Thanks so much for what you do!

[zeroossi]

Man, I love your videos. They are so practical and easy to understand, not just theoretical.

[xWarPlays]

i start a job next week doing help desk support. watching these videos everyday until then. they're helpful. Thank you also

[pawelwuwu]

When lapotp does not turn ON Always check if there is any lights around the laptop if so, it may indicate and give you the error code. Next try > unplug all USB devices > press and hold power button for 1 min > wait few seconds > press power button ON. Sometimes laptop is running but the dysplay stays black. The another thing is to check if there is any noise coming from the laptop. Also try move the display up and down. If the battery is removable you can try take it out. It is worth the check if the laptop is connected to any docking station that may by faulty or it just needs restart.. ...YOu are welcome 😁😁👌👌

[fhad]

Subscribed. Brilliant videos. These really helped me during interviews but also on increasing my general knowledge sometimes on simple things. I like how to relate it to real world office situations. Hope to see some 3rd line more advanced videos too. Thank you and all the best.

[NS_]

Hi
I like your videos. Thank you so much for sharing your experience ❤
I am recently graduated the AS degree “ Computer Information “

[chetansharma]

Thanks for helping IT admins with ticket troubleshooting of top issues. I loved it.

[ThatGuyAlon]

Present. Im having a hard time getting a call back for a help desk job. I just graduated. Im studying for the Sec+ in the meantime. Im also thinking about getting the Microsoft 365 fundamentals Cert to learn more about M365.

[asfandyar]

Tuned in

Edit: Watched the whole thing, this was super helpful. Doing God's work

[kaikuwatanabe]

I watched the whole video
Thank's Mr. Cobuman

[gicmitsi]

I personally appreciate your work and it helps me a lot. Thank you very much.

[TheLuckykid]

Thank you very much. Please continue on making this great bids🎉

[suraj_yadav_vlogs]

Hi, Ervin
Hope you are doing well!
Well thank you for the awesome videos and a unique teaching style with live examples.
Just had a doubt in my mind in terms of sharing screen. If user can't login to his/her system how can they be able to share screen😢. Well this could be a stupid question but I saw you in the start of the video you have said so😊

[tee]

Nice stuff. Suggestion: while job searching i come across alot of jobs that requires MS 365 experince or ServiceNow experience, ITIL and CRM experience, can you do some tutorials on how to troubleshoot the basic MS 365 issues or maybe a lab that we can do to simulate the use of ServiceNow and get CRM exp???

[techconic]

Great informative video on IT help desk 👍🏿

[samgonzalez]

Hi I love the content of this course thank you! I watched the whole thing it’s awesome! 👏 😊

[cloudpillsdaily]

simply the best~ thank you soo much!!
love your humour too :D