Help Desk Tier 1, Top Trouble Tickets Training Video, Real Life Lesson to work Help Desk.

Help Desk Tier 1, Top Trouble Tickets Training Video, Real Life Lesson to work Help Desk. We are going to work on 12 tickets from beginning to end as if we are working real Help Desk.
0:00 Intro.
2:21 PDF Files don't Open.
10:30 Websites Are Slow.
20:35 Missing Documents.
26:10 Oracle DB Request.
33:38 Computer is Freezing Up.
44:41 Closed Document Before Saving.
51:28 Computer Shutdowns.
1:02:52 USB Drive Not Working.

[Cobuman]

Friends, my channel has tons of videos like this: youtube.com/cobuman *Check it out!*

[Dragonslair]

I have worked in I.T. for 3 years. Listen to this man, he knows what he is talking about. I encounter all of these issues on a regular basis. Great video Cobuman.

[DevonCosmos]

It is definitely one thing having someone telling you what to expect.

It's another thing entirely to go over common examples in the ticket system window. For that, you have my appreciation.

[josephjeremiashjamil]

to everyone who's trying to learn like me, for the network printer part you can first check through cmd ping the ip of the printer to confirm if it's connected within their network. :D

[JasonFischer]

I love how the creator sets up his VM to replicate the topic he is describing. this is way better then 99% of computer tips that just say. "it would be here if this was the issue" or "in a real world situation It would be like this" He actually makes it as real as possible and thats a gift some people djust dont have.

Like this - 1:09:25

Thanks so much for this FREE crash course that you could definately charge for.

[PeaceTrain]

Man I really appreciate you doing this videos they really help me out alot. Keep doing the good work.

[questionablemathematician]

cobuman, thank you so much for the time and effort you have put into these videos.

[gileneo]

Ervin, you did an excellent job keeping all these IT topic. As a newer in IT, I do enjoy your content. I never skip the ad on every videos you uploaded on Youtube. I hope you gain more viewers and subscribers

[minghonlee]

This is the guy! So easy to understand, and plus, showing you a extremally practical example. Give this man a like!!

[rodney]

Thank you so much for taking the time to produce these videos. I’ve learned so much from you Ervin. I’ll be taking your teachings with me throughout my entire career.

Thank you so much 🙏

[mounika]

I am an Indian who don't have Excellent communication skills before I started watching this video I thought whether I was able to understand your accent or not but your explanation is awesome sir, it is easily understandable. Thank you

[ekiosunde]

Thank you so much Ervin this is so easy to follow and understand. GOD bless you for time spent doing this its a huge a favour.

[cteeibrahim]

I love and Enjoy all your videos very helpful and educative for everyone. I like the real time scenario the "freezing twice a day PC" the caller was calm and not demanding i hope most caller were like this its amazing. Thank you!

[EVOasalto]

Im gonna start in 1 month on Help Desk with basically no experience, the only one I had was in 2018 where I did internship on Help Desk for 3 months, but thats like 4 years to now so I consider myself a true beguinner. This vídeo is amazing to help people like me!

[ISE_NXTGEN]

Perfect video I’ve been waiting for. Amazing job dude. I’d love to meet you in real life man. Keep up the good work and keep making us proud!🎉👍🏼👍🏼👍🏼👍🏼👍🏼

[Ibnkabli]

@cobuman you are a legend. I'm so grateful for your videos, you are clear and concise, and have a good sense of humor which makes these videos fun to watch, rare for this field of work. Keep it up!

[emiliorodriguez]

this is soooo good, I was even kinda scared to not know what kind of problems I would encounter, thanks so much.

[qonib]

Thank you, I appreciate the time and effort you have put into this valuable content.

[heidiwellstead]

Just came across your help desk support videos. i really enjoyed this one and have saved most of your others, they are easy to follow and just what i needed to gain some IT skills and practice along side studying for comptia a+
thank you for dedicating your time to help others like myself that is hoping to land their first job in IT as soon as possible. x

[philipphillip]

Thank you for taking the time to do this precious video.