Tonality - Business Communication Tip #Shorts

Tonality in sales is important because a confident tone can reassure the customer that what you're selling works and will improve their life in some form. Enthusiasm and confidence are most effective when conveyed through tone. You want to show people why your product is successful, rather than simply tell them.

Can you see now how obvious it is that tone triggers the kind of response you get?

Even something as basic as "I don’t know" can be received in any number of different ways depending on how it’s delivered.

Maybe it’s not even your intention to come across the way you do in a given conversation. But regardless of your intent, your tone will:

☝️Affect how people perceive you;
✌️Affect how they interpret what you say;
☝️🤘Influence their willingness to listen.