You Don't Know DoorDash...

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ABOUT JOHN COOGAN:

I've been an entrepreneur for the last decade across multiple companies. I've done a lot of work in Silicon Valley, so that's mostly what I talk about. I've raised over 10 rounds of venture capital totaling over $100m in funding.

I work mostly in tech-enabled consumer packaged goods, meaning I use software to make the best products possible and then deliver them to the widest possible audience. I'm a big fan of machine learning, python programming, and motion graphics.

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Disclaimer: This video is purely my opinion and should not be regarded as a primary source. I am not a financial advisor and this is not a recommendation to buy or sell securities. Always do your own due diligence.

[codehere]

We need a series of videos about económics of Stratup fundamentals John

[noahidewarrior]

They don't show drivers their tips. They hide them

[thereals]

Love the deep dives into modern day tech start ups like this, quite interesting.

[ghostmtl]

“An obsession with operating at the lowest level of detail”. Exactly! The only thing I would say differently is there’s an obsession with perfecting operations at the lowest level of detail. And that my friends is what distinguishes successful companies from unsuccessful ones today in the service industry.

[Amersian]

wish they paid their drivers a livable wage

[Ohiostategenerationx]

The bottom line is that doordash is making billion's and paying the driver's peanuts. I'm a full time dasher for 4 years now and the pay keeps going down compared to what it used to be. The biggest reason why is because of too many driver's. The orders used to be a lot more and with peak pay would make more money. Now peak pay is very rare because of so many driver's they don't need to pay extra. I still do the job though because of the freedom to work when I want and no boss to guilt trip you if you're sick.

[weeddown]

Thank you so much for this amazing video John! I am actually writing a project for my MBA course regarding Doordash's strategic decision to acquire Wolt so this is amazing. Perfect timing and insanely insightful as usual, love watching your videos, and keep up the amazing work. Thank you for delivering these videos, John!

[moonchild]

I live in an extremely rural area. Maps gets us lost all the time, takes us down one way streets the wrong way. One thing I noticed is there is no option for help if map's has you lost and the customer cannot explain how to get to their house. It can affect your completion and other ratings. Plus you cannot use night map and it does not tell you the speed limit on the dasher map. One more thing I wish the app had was a take me back the way I came button. So if you don't know your way around you can easily get back the way you came.

[kylokage]

so glad i found this channel ... you make me care about things ive never thought about

[sethc]

7:34 damn looks like Sam Bankman-Fried took up a door dash job to try to pay his investors back.. should only take 254, 768, 000 deliveries to earn it all back

[anthonygross]

In 1996, my first job (at 17) was delivery driver for a small business in Wichita KS called Dial-A-Waiter. They had partnered with local upcscale resteraunts to provide delivery services. Customers would call Dial-A-Waiter, and the owner would take their order, process payment if paying with plastic, fax/call the orders to the resteraunts and dispatch the drivers. We used Motorola 2 way radios to communicate and were steadily busy each shift. Considering that the orders were for resteraunts that weren't cheap, the tips alone made it worthwhile.

[gentlemenofreal]

Door trash robs the store the drivers and the customers. Everyone involves losses money except tony

[sincerelyrob]

We don't use doordash at my place of work because they require 1/3 of what the customer is paying....
Is that crazy or is that outlandish??
In other words we would be working for free...
Or paying out of pocket to have them deliver food to our customers

[mg]

Thank you for making this kind of content. I'm really enjoying the entrepreneur aspects of it. Keep it up!

[finalbox]

Peter Thiel has a saying that you shouldn't start a restaurant in Palo Alto, because it is a classic example of an overcrowded market where all the profits get competed away. 

However, Thiel didn't say anything about starting a restaurant delivery service in Palo Alto. This Thielian loophole is what the DoorDash founders discovered and exploited to build their business, while still ensuring full compliance with the core tenets of Thielian business philosophy.

[mrmileitv]

Thanks for your content, when I get sad alone at home working like crazy, I come to your channel for inspiration, so far so good!

[puredabs]

To bad they are a greedy ass company and don’t give a rats ass about the drivers.

[hodlfast]

I don't like doordash. I started ordering pickup, and they removed the restaurants that I order pick-up from off my map. Trying to force me into delivery. Sending my delivery order to the Chipotle across town, increasing my minimum tip for the driver. I found if you search your order history you can place a pickup order through your order history

[RobeonMew]

If Doordash is so good, why do they not offer me enough deliveries to run? I make less than min wage dashing.

[TimBryan]

This video was awesome! Your unique history with Soylent coupled with outstanding production value positions you as someone primed to make the best videos documenting new companies like this. Also last mile logistics is such a nuanced problem that whoever can successfully solve it will make trillions.