The EA app is BROKEN & nobody can play The Sims 4 (what a nightmare)

A Sims 4 news and update video discussing the issues with the EA play app!

Simmers are unable to play The Sims 4 due to some issue. It does work for some in offline mode but many players are left frustrated as they cannot access The Sims 4 at all!

*im not wearing lipstick my lips just naturally look like this.

[sam_sunrise]

Oh how unexpected ea making something that doesn’t work, never heard of

[angelastone]

If EA is McDonald's, the app is the ice cream machine 😂

[Miluielle]

Sorry to hear this. I have complained to EA in the past about the offline feature not being available unless you go online first - a problem when you live in a rural area with unreliable internet. I pointed out that Steam and other game launchers allow offline mode but EA's forum rep tried to argue that it wasn't the case with Steam or other launchers - I didn't bother continuing the conversation/feedback at that point. It was clear EA or their rep were only interested in justifying their app rather than fixing it or addressing issues with it. They are hostile to customers problems, criticism and or suggestions.

[mmmahh]

Somebody better take over EA and fix the Sims from the root down. A guy can dream!

[jameerickard]

Love your glasses, and totally agree about the whole contacts thing - can’t be bothered. 😋 The white microphone pretty much blends in with your walls, so it’s not obtrusive from our end! 👍🏼

[PedroHenrique-fzjc]

The game being online is probably so they can analize players data and patterns of gameplay "to optimize player spending patterns and minimize player churn" as most games nowdays do.
The EA app itself is very bad tho. For me it keep login off automatically and login on in another account I do not use completely by itself and it happened sometimes that it would simply not open. The app breaking now (again) it's not a surprise to me 😂

[Avyez]

A fix that might work for some people is to open Task Manager, find the task called "EA Background Service" and end this task. After restarting the EA app, it should work again.

[baniduhaine]

As someone who lives in an area with very inconsistent internet coverage, this game so often refusing to work when offline is beyond annoying. Can't play, can't even test mods. It puts a hamper to everything up to and including peace of mind. There's something ridiculous about having to stress over whether the game will even load in the first place when it's not possible to be online every single moment.

[joshelison]

To be honest, I like the white mic! I didn't actually see the mic at all until you pointed it out, so it's cool to see it blend into the wall

[WitchBye]

I rarely ever, ever had any problems with the Origin app. EA has been a pain in the butt from the beginning - constant problems. BTW: Like your glasses, look nice on you, and also rather like the white mic, blends into your white walls and is not screaming "Hey, look at me" like the other one. Thanks for the update, didn't even know about it till now.

[suan]

The EA app worked wonders when it was Beta. I guess that was EA scamming their users once again because i swear to you i started to use the Beta app because Origin was a pain for me, but when Origin disappeared the EA app just became trash

[nikkideeelo]

All EA issues aside, I love the specs on you! You may grow to love them yourself :D

[katchibediako]

I completely agree.
The NEW EA interface keeps shutting down while I'm playing, making me shut down. Then, when I log out of the game, I have to log back into the app, which suddenly can't find my library or remember my user name it asked me if i wanted it to remember the last time I logged in.
($1000+ game, guys)
With origin, I could play without being online, but not once I was forced to move to EA... and it's soooo laggy that once it does find my library, it can take nearly 30 minutes to load, and by then I'm no longer interested in playing.

If they were going for people who buy the game to not play it, they are nailing it. Soon, they will succeed in us not even buying it. At this point, I have no faith in Sims 5.

I find that having a dedicated laptop and not logging out (I GL into sleep mode) is the best course of action if I want to pick up where I left off. This shouldn't be a thing.

[Julia_Winwere]

EA is EA, they find a new way to screw things up. But this glasses is really suits you, you look so professional!

[viddeliten]

How EA got so big: buy successful games, milk them for money until they die because getting milked is not nice for customers, repeat. It's really lucrative it seems.

[ladykat]

You have the perfect face for these glasses. You look very polite and well brought up (the contrast with what you're saying is even funnier than before).

[seepymommaaa]

Dammit. I’m stranded at my aunt’s house and brought my laptop so I could play the sims. This is great lmao.

[xkatarablux]

Is this what the issue is? I'm literally uninstalling and re-installing now thinking it was me ffs 😅 this is ridiculous

[hvvaseong]

And yet they still get away with their horrible business practices🙄

[jessicawilliams]

what finally resolved it for me was to uninstall/reinstall the game and then clear the cache in the EA app. things i tried that didn't work.... clear the cache before the reinstall, reinstall the ea app, go offline, run the updater from the EA file in programs, full shutdown of laptop. Hope this helps someone. reinstalls take forever!