What to do if your Garmin data is wrong. Why is my Garmin watch not working?

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Is the Garmin connect App having Problems? Why is my Garmin watch not working? Why is my Garmin running Heart rate and GPS data wrong?

FIX Troubleshooting Your GPS Watch Forerunner 945 SOFT Reset!! How I fixed my Garmin Forerunner 945 running watch, high heart rate data, wrong pace and distance. This quick fix will get your watch working correctly again.

Garmin forerunner 945 reset:
Press and hold the “Light” button for 15 sec to power off the watch.
Press and “Light” button again to turn your Garmin watch back on



Health experts suggest that you talk to your doctor before you start an exercise program. This content is for motivational and entertainment purposes only, never as medical advice.

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Health experts suggest that you talk to your doctor before you start an exercise program. This content is for motivational and entertainment purposes only, never as medical advice.

THANK YOU for the support!

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Thanks for the help. My watch has been terrible lately. Especially when it comes to syncing with the app.

joshhead
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Great tip, my heart rate monitor had stoped working. This fixed it right up, thanks for sharing.

boydsauto
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Thanks. You’ve fixed my problem. I appreciate it.

jasonjeffery-endurance
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Thanks for this! I've been wondering about these issues recently. (I have the garmin instinct, because I need a watch that can take a beating at work and handle hiking/ camping. ) My heartrate is definitely higher than I like, but I've seen it hit 190. At a heartrate that high, I should be running straight up a mountain!

Kelly_Ben
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My garmin said I was at 180 bpm wen I would be in a light jog barely breaking a breath, that makes no sense what’s going on ?

rav
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I have had all the same issues with my 5 plus during the same period. Interesting to see if this changes anything :-) Tnx!

ChristianAndreassen
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Very helpful video thank you very much

kevingarcia
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Recently purchased the Fenix 6x “no issues connecting to Garmin Connect on the phone” the issue is Garmin Express see the device but doesn’t connect? While my Fenix 5 is good to go, any ideas...Thanks in advance

expatadventureturkey
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Good video, I tried it but still doesn't connect.
I just bought a Garmin Fenix 5 and every time I try to connect it to my phone it loads about 25% of the way and then says its 'failed'. Not sure what I am doing wrong but I haven't seen anything from multiple video's now that's solved it

markgreenaway
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Bought venu sq few days back. Noticed the red exclamation mark at the side of the calories tab. Went for a walk as instructed twice and still it showed “need more data to improve accuracy”. Do I really need to run? Or will the soft reboot help in any way? Cheers!

olliecat
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I think I'll try that John. My watch does take a while to sync and sometimes I've noticed the heart rate data really high. Thanks for the tip.

WVRunningDon
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Thanks so much! Worked perfectly. I got a new phone and for some reason even though the watch paired with the new phone the app couldn't find my watch.

joannwill
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I think I'll try your tip John. It wouldn't hurt as long as I don't reset. :) I have noticed my sync takes a while and my heartrate data comes up really high at times. Thanks for the tip.

WVRunningDon
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My Garmin Fenix 7 solar has problems with the app on Android (Samsung A41). In order to retrieve data from the watch, I need to restart phone several times (sometimes just single restart helps, but not always). I found that this smart watch is sort of garbage. Expensive garbage.

MilanKarakas
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How how do I disconnect the usb attached to my Garmin Venu device

victordike
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Does anyone find the calories read as burned during exercise incorrect or off?

I’ve had the garmin instinct for 2 days now, and the calories seem to be reading pretty low (compared to my previous Apple Watch).

I’m an experienced weight lifter / bodybuilder, 180lbs around 15% BF. When I trained today, for 90 minutes, my calories burned read 490, when on Apple Watch, would read around 750-800 (which seems more accurate. HR was pretty consistent between 100-150.

I’ve only used the strength training tracker so far.
I never entered any reps or anything done, as I track that with my log book.
I just want something really to track my heart rate, calories burned, and time.

Maybe the Apple Watch could be wrong, but when I inputted these stats into a calorie burned calculation, given my stats, it said my estimated calories burned were pretty bang on to the Apple Watch.

Anyways, I’ll leave this at that.
Just wondering if anyone is experiencing anything similar, or if there’s certain settings I can adjust to get a more accurate reading (p.s I already have my stats entered into garmin connect)

Thanks

philsnelgroveandjessicabes
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Thank you so much! My wife's 245 music could not connect after trying everything else. Told her a sexy silver fox on YouTube showed me how to fix it!! Lol!

hijinxcorex
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Can’t get mine to connect with my phone. Always takes forever if it does connect, but now it won’t connect at all. Tried reset. Still won’t work.

Yooper
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I have several Garmin products, among them the Garmin GPSMAP66i. They all are a real struggle to understand and use, very anti intuitive. The service centre/helpdesk is very limited. Although their products look quite promising, I would not advice buy any of them. I lost lot of time with them, money and frustration, while I could have enjoy actually making trips in nature in stead.

kayasper