CrowdStrike, Microsoft outage explained

Lily Hay Newman, senior writer at Wired magazine, spoke to CBS New York's Cindy Hsu about how the major Microsoft outage occurred early Friday morning.

[joshflugel]

Remember folks, never push changes on a Friday!!

[sudarshands]

We don't always test our code but when we do, it's always in the production - Crowdstrike 😅😅

[SaviourUmo]

<<<Your explanations are clear and straight forward It's always a honor to have you here as a mentor, I appreciate you for the time being spent to educate us financially. Regardless of how bad it gets the economy, I still makeover $28K every single week. I truly value Laura, and her helpful guides.>>>

[worldlife]

I urge people to avoid digital payment systems. You can trust cash for privacy and reliability. Computer systems can crash and be gone forever.

[baikerolomero]

Always apply updates, they said. Updates are safe and effective, they said.

[vishnureddy]

“three hundred and sixty five apps and services”LMAO

[NoahSpurrier]

CloudStrike’s own web site was not affected because they run their web site on Linux.

[TomO-nxbd]

It wasn't a "Microsoft Outage". It was an outage caused by CrowdStrike's buggy update which they and their customer's pushed to Microsoft computers. If I go install an after-market part on my car that makes it blow up that isn't a Toyota outage.

[DeWittPotts]

The big problem that they are facing now is that once a computer is affected by this problem and crashes (Blue Screen), it is then off the network. Without being able to access the computer via the network, the only resolution is to be able to go in manually and delete the CrowdStrike update that caused the problem. The problem with this solution is that many users do not have admin access to their computer which is needed to delete the offending file. This means that a tech must be there to help with this issue.

[nicovandyk]

You all need to be very careful: The Microsoft outage was to a specific region (Not even the whole us), whereas the Crowdstrike outage was global. The former is disruptive to some/a small subset of clients of that region but due to redundancy, they could fail-over to another region. The problem with conflated it with the global Crowdstrike outage is that Microsoft is getting dragged through the mud because the distinction is not clear - they are also on the receiving end of the mess like everyone else (Probably much more so); it is not their fault

[spamrme]

While guidelines for in-flight crew food consumption vary from airline to airline, these days, it's conventional practice for the pilot and co-pilot to eat different meals to prevent situations in which both become ill and unable to fly.

[deebee]

Getting Secret Service vibes:

"CrowdStrike's commitment to diversity, equity and inclusion"

Yep, every single time....

[Raja-ctxq]

So CrowdStrike didn't tested their update in real system before feploying it in production??

[thedurtyversion]

CrowdStrike’s recent cyber outage, triggered by a problematic software update, ironically undermines the financial protection it claims to offer against hackers. Companies often invest in this security software after hearing about significant losses from cyberattacks, only to find themselves facing operational disruptions. For example, a company might invest to prevent a potential $2M hack but then incur even greater losses due to the outage—exceeding the initial threat they sought to avoid.

[Juice]

The idea that companies could just scale back is a ridiculous thought.
I’m not saying a pen and paper isn’t more reliable in some cases but a lot of industries are built on a total foundation of software.

[mrots]

This is why updates aren’t always good.
This is why “the cloud” isn’t reliable.

And this is a warning to what could happen if we try putting AI into everything for no reason. AI’s make mistakes more than normal computer software….

[namaewa-vxrl]

its not a microsoft outage. if a company pushed a little program into mac that most people use, and its crashing people macbook, will you say its a Apple outage?

[WolfireGaming]

I don't think I've ever heard a reporter who had any less idea what was going on.

[RaulRodriguez-wrlq]

Bad day in the world today, excellent answer from the experts, "this is the world we live ", like it or not, thanks.

[kbxnigk]

It is such a joke to see the media try to explain this.
Most companies have dealt with buggy patches. The typical solution is to back out the update and at least get systems working again. Any IT kept worth it's salt has recovery plans. We can only assume Crowdstrike does.
Her question about how much we rely on systems is laughable. That genie was out of the bottle years ago.