Cybersecurity expert explains what caused Microsoft outage

Reginald Andre, who runs a cybersecurity company, said the outage was caused by a technical problem that global cybersecurity firm CrowdStrike said it had identified in its software and was working to resolve.

[HRMColoniallifeinsurance]

This global internet outage is insane! All airlines grounded and i was stock the airport and even banks, media, and offices from the U.S. to Australia. How can CrowdStrike have such a monopoly that could help restore such a massive amount of tech?

[catherinehubbard]

Three lessons that should have been obvious for years:
1. Never release a software update on a Friday or the day before a holiday.
2. THOROUGHLY test every update before release.
3. Never concentrate vital computer functions affecting millions into the hands of just a few people in one company.

If this is what happened WITHOUT hostile hacking, imagine what would happen with a real attack. Or as a result of a major solar storm. The fragility of the system is dangerous.

[walterhorn]

We had a major layoff and then didn’t have enough people to beta test the upgrade, so yeah… ha ha ha sorry

[SaviourUmo]

<<<Your explanations are clear and straight forward It's always a honor to have you here as a mentor, I appreciate you for the time being spent to educate us financially. Regardless of how bad it gets the economy, I still makeover $28K every single week. I truly value Laura, and her helpful guides.>>>

[The_Real_bubbazaneti]

This is what happens, when updates are pushed out to quickly, and updates cannot be stopped, just paused. Microsoft and other companies, should go back to old times, where computers can be set to manual updates, instead of pushed updates, forcing updates to be installed, thereby increasing the risk of virus spreading, or like in this case bad coding!

[enaielei]

"They test, test, and test"... in production.

[billpowley]

Biggest system in the world doesn't have a plan b. What?😮

[Jo-cogr]

Entire healthcare systems are down. Patient appointments cannot be rescheduled right now. We can call out to patients but they can't call in. Imagine waiting for lab & MRI results & needing medication refills and the nurse calls & you miss their call & can't call back!! Some patients procedures are also being cancelled because everything is being written by hand slowing down the process & going back to old school charting. Some outpatient procedure appointments are being limited & cancelled for less risk of medical error! Use of the electronic medical systems help to drastically reduce errors in administering medications & being able to see patient records all at once, to flag important messages & for staff to be able to instant message between themselves, doctors, nurses, respiratory therapists, hospital pharmacists, the lab, It's a hugh mess. It's like going back 25 years ago before use of computers & paper charts.

[VPPAF]

fortune 500 company need to pay compensation then 💰💰💰💰

[markmacw]

Best report I’ve seen so far. Good job!

[lynnjr]

This is the first "expert" that actually understands the problem and what it takes to truly fix it.

[ranbirsohal]

My veterinary hospital is down because of this.

[nickpillow]

Literally on vacation and have been getting on calls for 4 hours trying to work at this. I’ve been trying to push linux but this is the wake up call many needed

[kaylynnramage]

Compensation needs to be done especially with it impacting banks and people's bills.

[cricticalthinking]

This is a taste of the future! You could play right into the hands of letting AI have MORE control, avoiding human error just to have computer error instead! 🤔 Could we start clarifying when we say AI? Are you talking about Advanced Intelligence or are you talking about Artificial Intelligence? The two are different right?

[taylorharbin]

Wrapping my head around this like John boy Walton: “It happened in New York City. Something they call Wall Street, uh, crashed. And they had to close the banks and then there wasn’t any more money. I don’t rightly understand it myself.”

[TheGuillotinedream]

" Not a cyber attack" 😂 okay 👌🏼

[linchudson]

What about the air traffic controllers? Are their computers affected?

[GeronimoLives]

It's just the beginning. The grid will be affected as well in the very near future.

[WheelEstate]

Is his first name Reginald or Andre? Thank you sir. You explained it so simply. Very easy to understand.