CrowdStrike Outage Explained by Keith Barker CCIE

CBT Nuggets trainer Keith Barker explains the recent global CrowdStrike IT outage.

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[adamweah]

An amazing explanation of the crowd strike incident thank you! off topic I recently sold my condo for $400k and i want to invest the money in the stock market. However, it appears the market is at an all-time high. Should I invest elsewhere or wait for a market correction?

[JackMyers-brvi]

This global internet outage is insane! All airlines grounded and i was stock the airport and even banks, media, and offices from the U.S. to Australia. How can CrowdStrike have such a monopoly that could help restore such a massive amount of tech?

[pppam]

Keith , stay with us, we want more interventions from you.❤

[NealKlein]

To see this video show up from my favorite CBT Nuggets instructor was beyond wonderful. Last week sucked. This video offsets that a lot.

[ianmzatimboola]

Well explained! It’s clear now. Thanks a bunch, Keith!

[engattiaali]

You were, are, will always be the best who can explain complex topics in a very efficient way and fully straight to the point, i like the video so much and thrilled to watch you again Keith

[rrfohyq]

It’s really nice to have a resource like Keith to explain what happened. Reading the news is like getting 1% of what actually happened.

[jeraldbottcher]

This boggles my mind as an IT professional. I was part of a team that deployed patches and software for years. This included OS deployment patch deployment, software deployment the whole thing on both Workstations and Servers. We tested our patches extensively before pushing them out to the entire population of the environment. This 1st included a sandbox environment, then a select user / system environment, then we would stage our patches out over several hours so if something happened we could back out before catastrophe struck. And honestly sometimes we would find problems with the patches, and we would be able to immediately stop, suspend and even back out.
Yes we would use 3rd party vendor solutions to help with this, and any time we changed ANYTHING we would follow our testing procedures and matrix, normal business. We would never shirk our procedures to test 1st, then deploy. To me this is a total failure of IT Governance and failure to maintain standards. (IT Governance is setting and maintaining standards and policies for the IT Infrastructure)

[AbdulAziz-bywj]

CBT nuggets was my first love and still the same. Thank you for being part of my list since 2012.

[jasgarcha]

Keith, great video. Would they have not tested the file prior to deployment into the production environment? Sandbox possibly? Keep up the great work❤.

[xrsfzoh]

As a technical writing prof, I applaud your presentation. It's a good example of "show, don't tell." The castle analogy was very effective. It helps frame the issue for a non-technical person. I will share the video with my family.

I'd like to see a video on the QA part you mentioned. How should Crowdstrike have done the QA? What's the normal QA procedure? Are smoke and/or regression tests normally done?

[freebk]

Yes Keith. You are right. Better QA plus implementing self correcting mechanism to prevent the issue from occurring again avoiding BSOD.
One more simple explanation from you on such a complex issue!! ---Thanks again!

[dbwillt]

You would think as a one of the top Cybersecurity companies out there with a large footprint as they do, would no better to prioritize QA on the code, sandbox in a test environment, and gradually deploy critical updates before deploying them on a large scale. Especially when it involves ring 0. This process would involve change management and be a part of their written standards and procedures. Makes you wonder if this was done intentionally by an insider threat or just plain incompetence and neglect. Thanks for the content Keith Barker.

[leniotsiou]

Thank you! Once again Keith nailed the explanation!

[richardasabilla]

THanks very much, u have just gotten yourself a new subscriber

[alycewheeler]

Fantastic work, Keith. Thank you! This was a great explanation of what happened. Great Work!

[damonabets]

This was an amazing explanation of the crowd strike incident thank you! I love the visual aids!

[majiddehbi]

thx keith u got a simple expaination as always thx for u re simplicity

[nicka]

Great explanation Keith! You are the best!

[fgrion]

I don't want to sound malicious, but in my opinion there are 2 possible factors why this is happening: many companies around the world during summer hire interns. This wasn't a major update, it was a routine one so they gave some "power" to the interns to run it. Other thing could be this push of "diversity" which means you don't hire the best candidate but the one that matches certain criteria, so maybe the one in charge wasn't the most competent but just matched some boxes. It's a bit difficult finding out what happened because those are company internal infos