CrowdStrike CEO: ‘We know what the issue is’ and are resolving it

George Kurtz, the CEO of cybersecurity company CrowdStrike, joins TODAY to share details on what caused a massive computer outage that impacted different industries around the world. “We know what the issue is,” he says, adding they’re in the process of resolving it.

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#crowdstrike #outage #technology

[henningerhenningstone]

The interviewer basically asking "why is your software a world-wide single point of failure?" was one of the best questions I've heard a reporter ask in a while. Shame it stayed unanswered.

[AJarOfYams]

I am surprised companies accepted two services so widely. The Windows and Crowdstrike combination, I mean. Thie is a cautionary tale of "putting all your eggs in one baskey"

[kaskasero]

"We fixed it on our end" is the CEO equivalent of "Well it worked on my laptop"

[Muffinman]

No staging? No unit testing? Customers all around the world? No partnership with Microsoft to predict this situation?

[alexthekiaguy]

Man the way he choked on that question about how one little bug can grind the world to a hault was insane.

[carfo]

This is a legendary mistake. It’ll go down in history as one of the most incompetent mistakes in all of cybersecurity. They did not test a patch, they threw it right into production on a Friday. Now as gotta deal with this mess

[heavymetalrox]

I am a Cyber Security professional, this will go down in legend. You never roll out updates without Pre-Deployment testing, that is skydiving without testing your parachute. It is literally federal regulation in the government sector. And you also never roll out updates all at once, you do it in phases to avoid the planet coming to a halt like this.

If there's anything positive, it's a reminder to all us Cyber Security people about the criticality of our profession and all IT folks in general.

[aronblanche]

CEO with 7 figure salary : "we are extreme sorry 😭"

[carljackson]

The way man started choking when asked how one bug could do this 🤣🤣

[Tommy-Eagle-USA]

I've been working in IT for over 20 years, the Cardinal rule is that you never make a change on a Friday. This is what happens when you hire too many contractors that are underpaid lazy and take no accountability. Don't believe anything this guy is saying, they didn't properly test this patch I am blown away that they did not have a development environment where this was thoroughly tested before being rolled out so haphazardly.

[hmodarres]

The fact that all these critical systems run on Windows is the scary part

[anthonysimmonsacousticmusi]

This is the exact reason why we need more than just one company Monopoly on these things

[nickredmon]

And they wonder why people dont want forced updates.

[jaynus]

The problem is that even if CrowdStrike fixed the issue on their end, the endpoint machines will not receive the updates since those machines are not booting due to the driver issue. Unfortunately for the Companies, they will have to rely on their local IT personnel to fix each and every computers that were affected. So imagine for companies having thousands of machines affected, those have to be fixed manually by the IT guys...

[ricardokowalski]

"we're sorry" channeling south park

[pjp]

The fact that one of the biggest walware attacks camed from an antivirus is pure poetry

[vickaps]

everyone wants to be CEO until something goes seriously wrong

[loren]

We crashed everyone's systems. Now they cannot be hacked. Your welcome..

[codyryan]

As someone who just implemented their fix on over 2, 000 machines today, a simple reboot certainly doesn't fix this issue...lol

[travisbickle]

He looks like he was woken up in the middle of the night and never went back to sleep since.