How do CrowdStrike and Microsoft move forward after massive outage?

A global tech outage impacted millions on Friday after a faulty software update was sent from cybersecurity firm CrowdStrike to Microsoft clients. CrowdStrike provides antivirus software to Microsoft for its Windows devices. Dan Ives, managing director and senior equity analyst for Wedbush Securities, joined CBS News to discuss the incident.

[VirtualR]

Every news outlet is getting this wrong, it affects Microsoft systems but it's nothing to do with Microsoft, not everyone uses CrowdStrike. A simple way to think about it is if you anti virus software disables your windows computer, the software caused the issue not the operating system.

[lat]

"If you're an attorney for Crowdstrike, you're probably not going to be seeing the beach for awhile." . . . LOL

[deersakamoto]

An incompetent security firm may do more damage than competent hackers.

[ItzAwsomeWasTaken]

Hospitals, districts, airports, and everything are affected. How did nobody test the software before it was released?

[wandering_coder]

This guy doesn't have a clue what he's talking about. I wonder how many shares he or his family owns.

[Pequin]

It becomes self-aware at 2:14 a.m. Eastern time, August 29th

[TradingTheta]

Imagine everything relying on one company that has to simply have a code error to crash half the world.

I mean... 🤫

[wolfthornhawkridge]

I don’t always test my code, but when I do, I test it in a production environment. Stay thirsty my friends!

[allenwiedl]

I've learned over my 25 + years working with computers that what can go wrong will, given enough time. Be ready and good luck people.

[jeepthing]

Why was this "update" able to automatically take over millions of computers without an option to not do it? This seems like a major vulnerability.

[DavidTangman]

Microsoft will be liable for whatever participation in the Crowdstrike development and release. I'm guessing that Microsoft had little to no involvement. Probably no involvement. Crowdstrike moves forward by firing the engineers and the management chain that allowed this to happen. Potentially, criminal activity is involved. In any case, it was a QA failure that should have NEVER happened with massive implications.

[rccowboys]

This report was completely 100% wrong. This had nothing to do with Microsoft.

[tbonessj]

This has knocked out all emissions testing in Utah

[tholmes]

crowdstrike same guy with mcaffe when they wet the bed a few years back and ruined a week of econmic growth

[RayBachGuitar]

We had a crowd strike from Crowdstrike. Seems legit.

[hx]

Daniel Ives may not be the biggest idiot, but I would say in the top 3.
broken update from a cybersecurity vendor only soft-bricks Windows PC's.
Yet, you pin quite a hefty amount of responsibility upon Microsoft to fix what they don't need to fix.

Don't know what's worse - @CBS why are you interviewing an EQUITY analyst but asking them technical questions or the confidence Daniel has in delivering bad information

[Blessed-czsw]

HOSPITALS ARE AFFECTED bad . I AM JUSTING SITTING TODAY WATING FOR HOSPITAL IT TO GIVE LINK TO SIGN BACK IN. 50% is updated😮😢

[Kgashuk]

You can thank the small time antivirus market for this. Microsoft fixed the issue with Windows Vista and McCaffe and Semantek threatened to exploit windows if it didn't let them have Kernal access. So Microsoft caved and gave limited Kernal access instead of saying no.

[OFFRoadWheels]

You've used Microsoft update before. There's a resion we test all updates on a group of computers before deploying to the organization.

[chrisrodriguez]

Damn Rick Sanchez really did change a one to a zero.