CrowdStrike IT outage continues to cause global disruption | BBC News

A massive tech failure that caused chaos around the world on Friday is continuing to cause disruption into the weekend.

Cyber-security firm CrowdStrike has apologised after an update to its antivirus software - which is designed to protect Microsoft Windows devices from malicious attacks – instead caused a global outage.

The outage caused thousands of flight cancellations and delays across the world, while banking, healthcare and payment systems were also affected.

But, while the software bug has been fixed, experts say the manual reboot of each affected Microsoft computer will take a huge amount of work – and may take some time.

#Technology #BBCNews

[JessicaKeith-ujjq]

This global internet outage is insane! All airlines grounded and i was stock the airport and even banks, media, and offices from the U.S. to Australia. How can CrowdStrike have such a monopoly that could help restore such a massive amount of tech?

[JayJames]

Crowdstrikes new ad: Now you all know who we are

[FritzTheCat_]

"Some experts have speculated that perhaps it was a lack of testing"...LOL! It was not a "lack of" testing, it was the "complete and total absence" of testing! They pushed out an update...to every, single one of their customers at the same time, that broke every machine. It clearly was not tested AT ALL. Also, this is the reason that you DO NOT push out an update to everyone at once! You roll out to a small number of customers and make sure there are no problems before expanding. This is BASIC operating procedure. The fact that a "SECURITY" company failed this so spectacularly says everything you need to know about them as a company. Any organization that continues to use this product after this fiasco is run by complete and utter morons.

[bird]

I studied cybersecurity. I applied to Crowdstike and was turned down because other applicants were "more qualified". Little did I know that Crowdstrike pushes untested software to production which is something I would have never done.

[lucasalister]

To everyone who works IT, thank you for all the work you do and we appreciate you during these trying times

[TheRumblewagon]

Now consider if a malicious actor could gain access (ie. employment) into a company such as Crowdstrike and do something similar from the inside.

[amyskippy]

CrowdStrike was the cause of the major outage, not Microsoft. Despite mentioning Microsoft Windows in the first 30 seconds, it takes until 2 minutes 20 seconds to mention the actual company responsible.

[berendharmsen]

6:52 - what an unnecessarily rude interruption of a reporter giving a pretty good analysis of the situation.

[Medicbobs]

As a paramedic our report writing software went down all night and it sucked

[synchronistory]

Monopolies aren't going to work anymore in a complex world like today's. Competition is healthy - and so are backup systems from across multiple global sectors.

[teyemanon]

Anyone here working in IT, spare a thought for our brothers and sisters who had to work through the night and are still at it over the weekend.

[Nasiruify]

"Hello IT have you tried turning it off and on again? "

[diogotrindade]

Basically, we need more OS types and less monopolies.

[ScrewArbys]

My question is, why didn’t they test the software before sending it out? They should be under investigation for that.

[ddbwyuj]

crowdstrike committed criminal negligence, "sorry" does not work here.

[PhrontDoor]

It's simple to avoid -- trivial in fact. Do not EVER allow forced day-zero updates.
You use rolling patches, and let the users decide when/if they want to install them.

Any company using the crowdstrike and knowing it had KERNAL LEVEL patches being installed arbitrarily were just stupid -- no other way to call it. Those companies relying on CS were idiots.

[SH]

First Boeing, and now this, American companies are losing their quality

[jcpflier]

This was NOT Microsoft's fault, this was a complete failure on CrowdStrike and their QA process for testing patches, updates etc, before pushing to production. I suspect the tools that they use for input validation against the code was not up to speed on modern programming error detection. Microsoft is a victim of this just as much as all others affected. Windows Kernel did what it's designed to do. CrowdStrike needs to test, test, test and more test, before pushing to production. The fact that they pushed this globally too is mind-blowing. Where is there QA director? Why didn't they deploy this in small regions to test and ensure no errors? I see a lot of law suits against CrowdStrike from major companies. Airlines are not going to eat those delay bills.

[jamesalias]

Everyone in business should fire Crowdstrike and replace them with a company that actually tests software before pushing out updates. Also surprised that so many airlines are running windows versus linux.

[reviewchan]

CEO aint sleeping for 36 hours this weekend 😂