IT Support Ticketing System Training | Lecture and Hands-on Demo

This training video is for new IT professionals. Well-known certifications ignore the importance of ticketing system skills for new IT Professionals. In this video, we have covered the importance of ticketing systems and also provided a hands-on demo. After completing this video, you will have a good understanding of ticketing systems.

Who is this training for?
IT professionals or those seeking a career in customer support
IT Managers or IT recruiters (Share this video with your new IT Staff or IT Candidates)

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[strongties]

Wow luckily i find this channel.. am looking for an IT job with no hands on technical skills .. this is really helpful.. thanks

[djamarildo]

You re such a legend man! bless you Awesome really informative... good video keep it up! #jss the best :)

[ruchikameshram]

what are the escalation possibility in ticketing tool?