ServiceNow | IT Support Ticketing System Training | Demo

✅Try our Premium Membership for real-world courses, featuring 170+ lab courses with 15,000+ exercises
Premium covers a comprehensive IT skillset required to become an IT professional and advance into roles such as networking, systems administration, cloud computing, and cybersecurity

Need experts to guide you to finish courses, prepare for certification, and become job skills ready? Coaching is for you
✅IT Support Training
PREPARES FOR CERTIFICATIONS
--Core 1 Hardware (CompTIA A+ 220-1101 Prep)
--Core 2 Software (CompTIA A+ 220-1102 Prep)
--TestOut PC Pro
PREPARES FOR REAL IT ROLES
--IT Support Roles
--Modern Desktop Administration Roles

✅Network & Systems Administrator Training
PREPARES FOR CERTIFICATIONS
--CompTIA Network+ N10-008 Prep
--Testout Network Pro
PREPARES FOR REAL IT ROLES
--Network Administrator Roles
--Systems Administrator Roles

✅Cybersecurity Training
PREPARES FOR CERTIFICATIONS
--CompTIA Security+ SY0-701 Prep
--Testout Security Pro
PREPARES FOR REAL IT ROLES
--Cyber Security roles Roles
--IT Security Administrator Roles

✅Cloud Administration Training

Other Useful Material for IT Pros
➝ IT Support Interview Help
➝ Mock IT Support Interviews
➝ Download JSS Resume Template
➝ IT Career Consultation Videos

✅ Success Stories

Join 70,000+ Members
Join Discord IT Community
Follow us on Linkedin
IT Career Consultation
✆ WhatsApp: [phone]

[nithishreddy]

I really liked the way you explained service now, without going in depth but giving us confidence to learn by ourselves. Thanks for this video.

[SimonCheong-myml]

u rock! i have never seen service now application in my life and u just made it looks so simple for a newbie like myself. thank you so much, i am subscribed to your channel now

[eswarkuruba]

No Bla Bla.. Simply super .. Nice Explained

[mr_nn]

The tip using the resolved tab is pure gold. Thanks

[engrumarkhan]

Thanks a lot for this great explanation, I moved from Telco Managed services to pure IT industry.

We were using vendor proprietary tools, which were somewhat similar. After watching this video I can map things in my mind one to one.

Great work! Thanks for sharing 😊

[Nishannandaimata]

We use this tool in our organization, and it's simple, user-friendly tool.

[apristinemadani]

Excellent ! learned a lot about ServiceNow.

Thank you

[leenacrasta]

Thank you sooo much for explaining this in such easy way! Keep up the good work☺️

[parisarahigh]

It was so useful thank you. kinda the best video that I've seen about servicenow. I really learn from you. thanks a lot.

[Selmephren]

Hey, thanks for the intro for ServiceNow!

[nashaatmena]

thx for your simplicity for explaining Service Now Ticketing system

[rayjukenl]

Thank you for this. This is exactly what I was looking for. Everything else is for administrators or a level higher than what I wanted. Earned a sub for sure

[lakshmimatti]

Hy dude thanks alot I'm toomuch confusion but now I'm able to work but issue is breached ticket unable to handle help that issue good explanation 🤗

[kidrobtnk]

Thank you for the overview and information. This is very helpful!

[anibalnikaplay]

it was easier to understand this Video than the training provided at my company.
the one thin I do have a question, is how do I hide Resolve tickets?
How do I prevent them to still show in my queue after completion, and still see (New, Open, in Progress, on Hold).

[motech]

thank you so much this is our way of doing things daily routine

[josecuervoladines]

Jesus, I've been failing my interviews not knowing that I am already using something like it in my current job. So it provides KB, it allows you to file a ticket for bugs and incidents and it also allows you to set priority to the case. Does the company provide a prebuilt version of their own or is it for ready general use?

[bharatikatyal]

Thanks for this video as I am working and working in service now portal as please confirm where we put tihe ticket number in snow

[pjmclenon]

why is your screen view size small or like reduced? also i noticed in mnay recent utube vids the text is not clear why? i am wta ching on hd resoltion is this a utube issue?

[lautarorodriguezcastello]

Hi, sorry for the dumb question but how do I access to this ticketing plattform? I couldnt acces from the ServiceNow website... Thanks a lot and good video!