Ticketing Systems - CompTIA A+ 220-1102 - 4.1

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If you work in IT, you’ll certainly be working with a ticketing system. In this video, you’ll learn about entering tickets, managing categories, escalating events, and much more.
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FOLLOW PROFESSOR MESSER:

[Creativetouchshegss]

I just passed my Core 2 exam Thank you @Professor Messer for your Resources. got my A+ Certification.

[WEvolveTube]

Give this man a statue: Lord Messer the professor of IT

[tahersadeghi]

Another gift from Professor Messer. Thank you.

[Badman_]

Thank you so much for sharing the competitive helpdesk skills and the information! Beautiful comprehensive explanation. You sir, are a legend indeed 🔥

[ares]

We actually use Jira in our environment, and holy moly. This is an amazing explanation of how the ticketing system works. This is incredible 🤩

[pastordavidssayndeejr]

HELLO Professor MESSER! I got certified after following your instructions for over two years. I am now A+ certified PLEASE accept my appreciation for your hard work.

[KnowbodyYouknow]

is there a way where i can learn jira and service now ticketing systems as a project to add on my resume?

[Velo]

In the company I work for we have an IT Help Desk. After you submit it via phone or our web interface it’s then forwarded to our field support team if it applies to them if not then it’s routed to another department.