ServiceNow Incident Management, Service Desk/Help Desk Ticketing System, mini Crash Course

ServiceNow Incident Management, Service Desk, Help Desk Ticketing System mini Crash Course.
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[Cobuman]

ServiceNow Incident Management, Service Desk, Help Desk Ticketing System mini Crash Course.
By Joining you get early access to new videos.

[DAG_M]

God bless you for this tutorial. I' ve learned way more from this video than from my onboarding sessions.

[july]

Been in my first IT job for two months, the experience I’m getting is priceless . Using service now, good stuff .

[vincent]

Great video, I just started my first help desk job, and we use service now. The training was more like trial by fire, so this answered a lot of question I had.

[rtmanbash]

Thank you for sharing your knowledge with ServiceNow. This will for sure help a lot of people.

[Selmephren]

I have to say, after using Jira for years as a ticketing system this intro feels so much better.

[ferguscasey]

I work for two help desks. One uses service now and the other uses manage engine service desk +

Service desk + is much better. Better interface, ease of use etc.

[mowatrcm]

Thanks very much for this. I haven't used ServiceNow for ages and this was a great refresher.

[TheGrimPhreaker]

Just started my job using Service Now and this was amazing. I agree, I like Jira better lol

[toluwanioduntan]

Thanks for the video. I have used it before but it was nice to refresh my memory . I have an interview in two weeks . I would to have access to check around myself . Thank you

[parshya]

Thank you so much for Your helpful information thank you so much love from INDIA.

[cosmicdust]

I’ve been away from IT for years, after graduating from an online university, (got my bachelor in Information Technology) I really feel like I didn’t learn much because I need the hands on — I got some experience after working my first Service Desk job for about 5 months but I had to leave that job for personal reasons. Plus being a young woman in the field, it felt it was harder for me to be taken seriously when I tried to get back to IT. Mostly men were chosen to work and they had years of experience… so i felt I had no no chance competing with them. So I gave up IT for years but now I want to get back to IT- so I’ve subcribed to your channel and I’m hoping to refresh my memory and learn new things. Im planning to buy those courses online to get certification in CompTia A+. Not sure though if it’s a right move .. what can you advice as far as the A+ certification?

[kkbits]

Super! thanks for sharing this knowledge. Appreciate it. God bless U

[danyhopehub]

Thanks! you are amazing thanks for your help sharing your knowledge

[blackhunt]

Easy to understand ...helpfull video ..great job sir

[mariieya]

Thank you so much for this! It’s extremely helpful for a beginner like me.😭
Can you share log-in credentials please so I can try navigating the tool before my actual hands-on experience at work 😭

[FreedomReigns]

Present, content in this one is new for me, but I like learning new things.

[snehachandekar]

I would like to get user login thanks your training 🙂Much appreciated !

[jblaze]

Ty so much. This was great information.

[raymondcafino]

You're the best man! This is very helpful as I am planning to apply as a Service Help Desk. I would love to receive a login credential to have a practice with it before I apply.