Get Gephardt: Who’s legally responsible for damage when cars collide in a car wash?

A Grantsville woman’s car was damaged inside a car wash when the vehicle ahead of her went off the tracks. So, who pays for the damage?

[michaell]

It's amazing how companies change their minds as soon as the media gets involved.

[tucobenedicto]

Regardless of how the car derailed, the fact that it took 22 seconds to shut it off was the car washes fault. They make sensors for that and they did not install that. Thus making a case. Glad they covered it.

[major_west]

I've never experienced a collision during 30 years of washing my car the driveway

[i_run_far]

I used to work at a car wash as a kid. Trucks with off-road tires frequently jump the track because the lugs on the side of the tire will climb the side of the track.

[shawnhuff]

I think the car wash is at fault the cars are loaded to close 🤔 and the car is on a track controlled by the car wash 🤔

[garystursa]

The jeep was on the brakes at one point in the video

[Ripkuno]

This is why I go into brushless car washes. No tracks, no brushes, no damage

[CheekyChan]

I managed a garage that had an automatic car wash attached, the owner of the shop was super cheap and always expected me to do the repairs and on some days he had me managing the guys running the car wash which was not what I signed up for. I've seen it all and in most cases when a customer had an issue unfortunately they were just trying to scam us, we had 30 or so cameras that would literally scan every side of the vehicle at all points in the car wash, old people especially would jump the track all the time hitting their brakes trying to get extra drying time at the end and we consistently had to turn away trucks with large tires because the track would squeeze them and then the roller would pop under the tire, but we ALWAYS had someone on the ready to hit the stop button, someone on each end that could hit either button and we always gave two car lengths between vehicles. No one could imagine just how ANGRY customers get when you refuse to wash their car because they have a huge aftermarket off road tube bumpers, roof top cargo boxes or ladder racks or off road lights that will literally get wrapped up in the rollers and ripped clean off. Many times we've had to have customers arrested or removed for tresspassing because they refused to leave and were blocking the car wash until we would let them through. I'd imagine the main reason they'd get so upset was because we were the only automatic car wash in a 2 hour radius in our small town but still. Quick Quack is probably one of the best car wash companies around and it's surprising they didn't have someone on both ends.

[omegalamda]

It’s the big off-road tires that snag the rails. Most older car washes haven’t upgraded the system since the 70’s, maybe the facade not the the mechanical.

[Bill-imnt]

Likely the car wash should have a sensor that would automatically shut it off if a car is off the track, or if they are too close together.

[sleim]

I left quick quack wash in orem because they insist on putting the cars much too close. I have had two hits in their washes where the people in front turned their steering wheel and jumped the curb.

[matthewrogersmr]

I dont understand what's so hard about automatic car wash it tells what to do ajd there is no reason to not follow the instructions so your vehicle and others won't get damaged.

[zimfan]

That Jeep should never have been allowed to go in, the tires are too big. You can see that it 'jumped' the track right at the entrance probably because the vehicle wasn't exactly straight going in. After a few feet instead of aligning properly on it's own, the larger tires just went over the rails. I have a smaller car and when it's not aligned properly the car will just slide into position because the tires are not big enough to go over the rails. I think either way it is the car wash owners fault and they should prohibit vehicles with larger tires from entering.

[darknagaadventures]

Car Wash was 100% responsible, and to say otherwise was fraud. She should have just sued and gotten 10x as much,

[Bob-Cat-Willy]

Dudes van was damaged by driving around with a mattress tied to the top. Pretty common 😂

[bwmcdonald]

Charging 30 bucks a car wash should already be illegal

[charleneparis]

Tires are too big. No space between the railing on the outside and inside.

[robertpriddy]

The last 3 times my car went through a wash my steering wheel starts moving and I know if I or someone hits they will always shift the blame away from them. No one in their right mind starts turning the wheel or step on the brakes.

[LovemyEvoque]

Same thing has happened to my wife and I twice. Both times at quick quack.

[ib]

Always use non contact car wash (like at the gas station), or manual car wash....
Using this kind of contact based car wash is just plain laziness and asking for this kind of trouble.