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Creating a Ticket Management System Without Coding
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In this video we go through a step-by-step tutorial on how to create and deploy a ticket management system to a website - the workflow consists of customers being able to login and submit support related tickets, employees being able to login and reply to support tickets, and finally, the manager user role that can login and manage all aspects of the application, including customers and employees.
Video Timeline:
0 - 11:26 - Application Overview
11:27 - 47:46 - Laying out the Foundation (Database tables, Relationships, Views, Authentications)
47:47 - 2:15 - Building the Datapages (Forms and Reports)
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