How To Create A Ticketing System In SharePoint With Power Automate & Forms - Top 14 Steps!

Create an End to End Ticketing System using only Microsoft Office Apps. This modern looking advanced ticketing system will allow you to create, approve, update, send notifications and close tickets in Microsoft Forms & SharePoint with Power Automate in just a few clicks.

Table of Contents
Ticketing System using Microsoft Office Apps
SharePoint Ticketing System Overview
Required Microsoft Office Apps
Terms Frequently Used In This tutorial
How to Create a Ticketing System in SharePoint :
Ticketing System: Power Automate Development Flow
1. Microsoft forms with attachments
How to create Microsoft forms with attachments
2. Create SharePoint Lists
How to create SharePoint list
3. Microsoft forms approval workflow
How to create a Power Automate Workflow for Ticketing System
4. Power Automate Approval Flow
5. Microsoft forms to SharePoint List
6. Change 'Created by' In SharePoint List
7. Microsoft Forms Attachments To SharePoint List
9. Microsoft forms Approval email notification
10. Power Automate send email from shared mailbox
11. Microsoft Teams alert from SharePoint list
12. Microsoft forms Rejection email notification
13. Update SharePoint List From Microsoft Forms
Summary: Power Automate Flow First Trigger
14. Send email when specific field changes in SharePoint List
Summary: Power Automate Flow Second Trigger

#powerautomate #sharepoint #ticketing

[alexhulinsky]

What does it look like once it's all setup?

[kingchile]

doesn't look like this is valid any longer, can't upload a file this way.