How to File a Complaint

EXP: “How to file a complaint”. A simple guide to help you file a complaint in case you have a legitimate problem when buying an item or service. And with you today…
PST: Professor KnowItAll…
EXP :Ok, Professor KnowItAll, go ahead…
PST: Thank you, thank you… Well, let me tell you. If you have a problem with a purchase, the first thing you should do is complain to all your friends on social media…
EXP: No, not at all! I have the Consumer Action Handbook here, and it says the first thing you should do is inform the seller about the problem. Most complaints are actually resolved that way. And do it as soon as possible because some stores offer limited time for returns and refunds. If your problem is not resolved on the first try, ask to speak with a supervisor or manager. Sometimes it’s just a matter of knowing who to talk to in order to resolve the issue.
PST: That’s what I was saying … So in other words, if you didn’t like the final score of the game you watched last night, you should complain immediately so you can get your money back…
EXP : No! It doesn’t work that way… I think I’ll need to be more clear…Look, Professor, if, for example, you buy a television set, and you carefully take it home, then you unpack it and the screen is cracked, then you should make a complaint at the place where it was purchased.
PST: And if I didn’t like the game that I watched on that television, can I return it?
EXP: He’ll never understand… Back to the topic of how to file a complaint…
PST: You should meet my friend Luis; he’s an expert at complaining!
EXP : Professor…So if the complaint is not resolved after contacting the seller, you should begin a formal process by writing to the business in question, and express your complaint following these recommendations: One : Start by keeping a record of everything that’s happened. Two : Contact the seller or manufacturer. Explain the problem in detail, but be brief and to the point, and state whether you want a refund or an exchange, and how long you are willing to wait for a response. Don’t be threatening or rude. That won’t help you. Provide your name, address and your phone number so they can contact you. Three : If the problem does not get resolved there are various other options that you can consider, like contacting trade associations or national consumer organizations. Four : You can also contact local or state consumer protection offices, or the closest BBB .
PST: Oh yes, of course, Big Bad Business
EXP: No professor the BBB is the Better Business Bureau, which is a nonprofit organization that helps resolve consumer complaints.
PST: Now everything is starting to become clear. If I have a complaint about a product that I’ve purchased, I should call to complain, and if it’s not resolved, I should write to the seller. And if it is still not resolved, I should contact the closest consumer protection agency …
EXP: Very good, that’s right. And by the way, there are also small claims courts in case none of these options resolve the problem.
EXP: Is it clear now, Professor?
PST: Crystal clear.
EXP: Professor, if you have any more questions, visit USA.gov. They will guide you to find contact information for businesses and manufacturers, and a sample letter of complaint. You can also download or request a free copy of the Consumer Action Handbook, for more tips.
PST: OK, but I have one more question.
EXP: Yes … about the Handbook or about how to file a complaint?
PST: No, not that. I want to know if we’re done because I’m running a little late for the game…
EXP: Yes Professor, but remember: for more information and to request your free Consumer Action Handbook, visit USA.gov or in Spanish at GobiernoUSA.gov.

[uzonwokwu]

Great resource. Every consumer needs to have access to this info.

[buttermepancake]

Sounds like they make it really hard to get resolution if you have a complaint...

[uphill]

What if I want to make a complaint about somebody who I works for and I didn’t get my weekly pay?

[GaryMorin]

Audio-Descriptions? If AD aren't necessary, is the video itself necessary rather than just an audio file/podcast?

[kizzybutler]

all I want YouTube to do is stop flagging YouTube blogger Vlog Marta Riva!! Bring her back with pay!! This is ridiculous

[absrule]

dedicated to my complaint. i didnt know i did his height. lisa i didnt know i was 3'11". i didnt know i should handle counseling myself and be not knowing the truth til now.

[stephaniehuffman]

hello I would like to ask a question about if my earnings if working already and i make 634 after taxes

[rosemaryallen]

see it goes nowhere but i see a box with my picture under everything i making a comment

[tessasmit]

Whant to file a complaint against takelot

[camelamanfredi]

KEEP A RECORD!!! Date, Time & Location. IMPORTANTE! It is hard to dispute facts written down at the time the incident occurred. Bet the person you are complaining about doesn't have your complaints written down! :) Not a think about it!

[cristinamercado]

Gusto ko lng po ipaalam ss lahat na bigyang pansin ang mga tao na hindi sumasahod naghirap nagtatrabaho ang kumpanyang RDBT Cons. Corp pag aari ni Raf Tecson na nagpapatrabaho ngunit d nagpapsahod ang mga tao na isang buwan mahigit na d sumasahod nagugutom ang pamilya lalo na ung mga nanggaling p ng probinsya

[mprto]

File a complaint against the government via the voting booth - vote opposite what the main stream media wants you to vote!

[rosemaryallen]

noise how it effect your health i cant go outside open my windows but why did they dig up the trees to add the high voltage power lines that sizzles all i see out my window is over 200 or more trains carrying chemicals on two tracks so load it hurts my ears but it effects my sleep at 1am3amall day long now why are there airplanes i wake up feeling like i have a hangover but i beg my husband to please take me for 3 day for peace and quite and you now what on the 2nd day i feel normal like i have my freedom from a industrial backyard that grew but there is so much but i feel like a watch engineering who is Burt out

[williammitchell]

Drive Time Auto they sell junk we have a Kia Optima with a bad engine got to go bankrupt to get out never again

[franstrausburg]

YouTube, how dare you delete something from my personal library!! You deleted several videos I had saved to my library, and when I went back to watch them again, there was a sign "deleted" and a vacant screen. My personal thinking (and I'm sure those of many other people) is that there should be some format that you can use to delete a video, ad, or whatever off the public page and not have it also remove it from a personal library. I believe that once something in my library, no one has a right to remove it. I don't know what excuse you'll make. If you've decided you're God, just let me know. I've read your policies, and you pretty much cover every right I should have. Obviously you haven't read them yourselves. Have you included yourselves in the viewer category. Have you ever had an article taken away from your library. Apparently you have put yourself in the same category as Facebook. If you answer this complaint, please inform me what other websites I should never go to again.

[chevieman]

My comments section on youtube was turned off when my account is in good standing with no complaints.Its like some big secret to turn it back on.I pay for premium and want my comments on videos back anyone know an easy way a non-computer literate person can get it back?

[joannebryan]

I have to complain to YouTube! I watched the lovely movie, Sayonara, & it was cut short the last five minutes of the movie!! I've looked everywhere in my local neighborhood to find a copy of it, but no luck!! How could you cut a movie short like that!! Not good. Joanne Bryan

[SundarSingh-xqxt]

I want complent submeet against Sarita Gautam branch Shi Froude with me credit csrd

[vijaygupta-mfsj]

Main blast Gupta Uttarakhand Rahane wala Thana Khatima gram Chhoti Baliya mein Rajasthan mein Khada hun bahut Buri tarike se Sar Jo Mere ko jald se jald Ghar pahunch Jaaye

[vijaygupta-mfsj]

Vilas Gupta Rajasthan mein Gupta Udham Udham Singh Nagar thana Khatima Rahane wala hun Rajasthan mein Bara Jila Ramgarh gram fashion hun mere ko ghar pahunch aane ka vyavastha kiya jaaye