How to File a Complaint with the Federal Communications Commission

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The Federal Communications Commission regulates communications by radio, television, telephone, satellite and cable in the United States.

By filing a consumer complaint, you contribute to federal enforcement and consumer protection efforts and help us identify trends and track important issues.

The FCC can help you with concerns you have about:

• Accessibility (captioning, hearing aid compatible phones, text to 911, relay services, and more).
• Emergency communications (for example, accessible emergency alerts, 911 outages).
• Internet (for example, speed, availability).
• Phone issues (for example, unwanted calls, spoofing).
• Radio (for example, commercials, promotions, interference).
• And television (for example, indecency, availability).

You can file a complaint (or ask us to help you) in the following ways:

• Videophone: 844-432-2275
• TTY: 888-532-2275
• Voice: 202-418-2517
If your complaint is about a telecommunications service or billing issue, we encourage you to contact your provider to resolve your issue prior to filing a complaint.

If you file a complaint with us, we will serve your complaint on your provider.

Your provider has 30 days to send you a response.

Thank you.