11 Sales Training Basics Beginners MUST Master

1. What you've been told is wrong.

I promise you that this is the case. Whatever someone has told you in the past about what you should be doing in sales is probably wrong.

2. Be the complete opposite of what you think a salesperson is.

What makes a capable salesperson is someone who can read people who can follow a process who can engage people in a conversation using a systematic approach.

3. Talk is cheap.

Most salespeople think that having The Gift of Gab is the best thing that we can all have when it comes to selling but the reality is is that your prospects don't want to hear you talk.

4. Have a system as a relatively newer salesperson.

One of the best things that you can do is have a real selling system to follow if you're making it up as you go you are shooting yourself in the foot follow a systematic approach to selling whether it's my Approach or someone else's approach. I don't care but what I care. You have a system.

5. Do your homework.

Show your prospects through personalization that you understand who they are that you've done your research. Now, this doesn't mean that before you make every phone. You need to do 25 minutes of research, of course not at our company. We have a team of people who do our research for us.

6. Ask questions.

Now, of course, not all questions are created equal. So it doesn't mean ask any questions but within a systematic approach you need to be asking questions, and you need to be engaging your prospects getting them doing the talking if.

7. Don't be afraid to lose sales.

I find that so many salespeople are terrified with the idea of losing a sale and you know what? It happens. It's not the end of the world and quite frankly living in fear of losing a sale is going to make you so much weaker.

8. Don't be a servant.

Some so many salespeople feel like they need to put prospects up on a pedestal what they're doing is not putting the prospect on the pedestal, but they're getting down, and they're bowing down like you would expect the servant in a movie.

9. Stop persuading your prospects.

Prospects do not need to be persuaded to do business with you. What they need is a professional salesperson who will determine whether there's a. Your prospects either need or do not need what you have.

10. Always be learning.

Learning is a lifelong journey if you stop learning you're in trouble. And with sales so much is changing that the second we stop learning. We just immediately get ourselves into trouble at our company. We're always reading new books new strategies implementing new courses new ideas always be learning new ideas, especially if you're relatively new in sales.

11. Never get comfortable.

Ever the second you get comfortable with where you are is when you get into trouble, I see this in the life cycle of salespeople all the time.

[ShawnCasemore]

Best tip. Don't spend all of your time talking. Listen and engage in a dialogue (rather than a monologue).

[steinerik]

1. What you've been told before is most likely wrong
2. Be the complete opposite of what you think a salesperson is
3. Talk is cheap - They care about you solving their problems
4. Have a system - Systematic approach to selling
5. Do your homework - Show that you understand what you're selling, your company and your customers
6. Ask questions - Listen more than you speak
7. Don't be afraid to lose sales - Living in fear makes you weaker
8. Be a peer, not a servant - Get on the same level, it makes the customer more comfortable
9. Stop persuading - They need a professional to determent if it's a fit or not
10. Always be learning - Never stop developing and learn new ideas
11. Never get comfortable. Ever. - When you get comfortable you stop doing what made you successful, and you start to get worse

[blainefiasco]

"everything you know about sales is wrong" well good thing I know nothing about sales.

[carolineerclark]

I am a human being, but i'm also an autistic woman, so I wouldn't assume the first point about eye contact and smiling is tapped down ;) Thanks for the video, i'm new to selling as i've just launched my business, and this was super helpful.

[mirramari]

Thank god I came to know this after loads of research. Iam glad to have you train freely for us. Your way of explanation is so good. You explained me in an most awesome way.

[RichardDavisHackingLife]

Definitely agree! The second you come off sales-y is the second you lose your prospect. Too many sales people tend to jump for saving money instead of focusing on the value add for the prospect.

[LauretteLynn]

These points are SPOT ON! It's so refreshing to see these concepts being discussed more. Sales is NOT what we see in the movies. The twist on Peer vs. Servant is insightful, challenging and definitely food for thought! Great video!

[SideEffectsmusic]

You are so right about the fear of losing a sale. I mean, if I feel like it's going south, I kind of hound the customer even more. But if it's a really good objection, I just tell them that they should reach out to me if they ever want my assistance I'm here to help support them. But lately I've kind of been getting hyped on the idea of getting rid of prospects that are not going to buy, and focusing on the ones that are. So really, losing a sale is kind of cool. I mean yeah my boss hates it and everybody hates it of course but to me that just means they are not a good fit and so now I know and I'm on to the next one. If they are really not a good fit, then that's it. If they are a good fit, well they have my information, they need what I have, maybe they'll wise up and come to me when they need it. The big thing is, now I've been doing this for a few months, I'm understanding that my time is valuable. I'd rather have someone tell me no and not waste my time. I'm on to the next one. Sorry you are wasting my time bye.

[johnnyboy]

I haven’t made a sale in 3 weeks, in pest control. I’m gaining fear and feel embarrassed, it’s my second sales job and want to master closing as a 19 year old. Hopefully this pays off🙏🏻

[NicoleAttias]

Thanks for the awesome approach to getting started in sales. Yes, go opposite of what is told "out there." Take advice from those individuals who have succeeded themeselves. Yes, talk is cheap! Quiet confidence is much more powerful than the gift of gab.

[juliusvera]

Please continue posting sales techniques Marc. It really helps me alot in sales and your videos are very inspiring. Thank you

[davidmole]

UNDERVALUED in SALES PROFESSIONALS and society is the great attribute of empathy. Life coaching is my approach, to understand everything about their situation, and their true aims going forward. The answers are in the questions, but this is not an interrogation session!

[mayharmon]

I'm more of a customer than any sort of sales person, and I agree with all of this; we want our own needs to be the focus, and to work with someone who is naturally friendly and curious about us, while at the same time very knowledgeable about their product and how it can help.

[farhathsultana]

Appreciate your Energetic way of presenting such useful content. I would love to know more about it .

[videovibes-withahmarquresh]

A complete package of Consumer Relationship & Sales ❤️✅😊🎉 Covers Everything! Respect for the Trainer!

[Memoreism]

I really like the things he says. I feel at ease when listening to him. I want people to feel like that when I talk to them.

[Thika-ks]

A systematic approach to selling can be the umbrella category for all of this great advice. Making these suggestions is essentially the sales system. This is a gem. Keep going and do not get complacent.

[mikec]

“Everything you heard about sales is wrong” -every sales video on YouTube and every sales mentor and every CEO and every trainer and every recruiter
(But all jokes aside, good video.)

[travis]

Some great tips, really helpful.. Thanks for the vid 👍🏻

[frankwall]

You're probably rich and one of the best salespeople walking this earth. The reason I say that is that at the beginning of your videos you promise value, and you deliver that value by the time the video is over. Unlike those other dirtbags that promise value and then make you click a link and pay them money before they give you the value. Then when you go through their sales process you end up disappointed with the so-called "value" mainly because they suck.