7 Phone Sales Mistakes that Most Salespeople Make

KEY MOMENTS
1:11 1. Calling at 10am and 2pm.
1:59 2. Opening with "How are you!?"
2:20 3. Using the "Sales Voice."
3:05 4. Pitching on the phone.
3:43 5. Not focusing on them.
4:18 6. Unclear goals for the call.
4:51 7. No scheduled next steps.

[rickyparlay]

Absolutely crush the call... not scheduling the next step and chasing the prospect for weeks to no Really eye opening

[TrentonErker]

1. Call early
2. Don't ask how they're doing
3. Sound natural
4. Don't pitch during a prospecting call
5. Focus on them
6. Have a goal for the call
7. Make the next step

[sayeedakram]

Well I am a fresher since I dont have any experience in a Telesales job but now I am about to start up a new career in this sector.So I am getting connected with such videos...

[duap]

Your videos helping are really motivational and refreshing.
Thanks

[davidmcdonald]

Good stuff Marc! Looking forward to the book....thank you sir!

[mnoble]

On point #2 in another video you recommended a slight variation on the "How are you?" and that was "How's your week been?".

[mshinelov]

Starting my first sales job in over a year tomorrow. Thank you for the tips, very helpful. :D

[thegutpunch]

Hi Marc,

I'm sure I've made all of these at some point! I'd like to add another mistake and that's calling to much.

This manifests itself in follow up after a sales visit. I'll relate it to one of my previous careers - the car business.

There are managers out there that believe you should call a prospect to the point of agitation.

So let's say I leave a message today at 930 am. They'll want you to try them back by 3pm. Then another call at 6pm.

Then the next day at 1030 and so on. What we really need is a way to provide value when we call so we're harassing people.

If the prospect isn't even going to make a decision for a month, why am I leaving messages like I'm desperate?

I'm giving a general theme here for brevity. And obviously if I know a prospect is about to drop anchor in the next 24-72 hours, I want to stay on his/her mind.

But bugging people is a low percentage play in my opinion. Your video speaks more to cold calling but maybe you can address this in a dedicated Follow Up Call video.

Anyway, you're awesome with an uppercase A. Thanks for such outstanding content.

[petepozzuto]

Mark could you please do a video on how you do a live prospecting call?

[Yzjoshuwave]

I really appreciate your clarity and the steadiness of your pace - very informative, but not rushed at all. I was actually watching it to gain insight about how I might try to create brand awareness and start making sales in direct messages on Instagram. I've had a very difficult time finding anything at all with really relevant information about this. I'm trying to sell clothes I designed, so a meeting doesn't quite make sense in the context. Do you have any ideas about how I could do this effectively? I would appreciate it greatly if you help me figure this out.

[Amit-diwy]

When I call the prospect I tried to sell and I loose confidence...When I faced lots of questions and I loose hope and I try to call all prospects but didn't got any response from them..I want to master the sales

[chitesh]

One of the first honest comment I ever made on you tube .. bro I appreciate it and I will share this
Cheers

[ratnapratim]

Hello sir you're videos are awesome

[rohitsingh-nrcj]

thank you sir, your videos are very informative and valuable i appreciate your efforts. keep helping people

[philkasafir.]

Hi Marc, really like your videos!

I've been selling Energy for about 2 years now, there's very good money in it but I feel like I could be earning way more. One of the things I've learned from experimenting is the perfect pitch seems to be NOT to pitch. It doesn't work with everyone, but it does work 7/10. By making it sound like I didn't care too much it gave the customers a sense that I wasn't kissing their ass so the call must be important haha. I'm also British, and we sound way too polite anyway !

I tend not to ask "How are you" Because you're right, it's too brown-nosey from someone you've never spoken to. But I do have this annoying habit of saying "Sorry if I've pulled you away from anything, it's just a quick one" - It's the British apologetic habit that i'm struggling to kick.. I don't need to be saying sorry to these people haha, I feel like the repetition is maybe affecting my performance and making the job less exciting?

Sorry for the essay!

[BearOTK]

Hi Marc! I really like your sales approach for phone sales. My problem is I am selling trade show spots to international clients - those that I will only meet when they have bought a spot, and have traveled to the expo. Thoughts?

[southasiangirlable]

The " how are you doing " ! But it seems to work with me 😂.

[rahulpatidar]

mark your video is very interesting and you always discussion new things releted sales tips and techniques please dubd in hindi also thanks

[samuelfarley]

“Listen to the tone of you’re voice that bitch”🤣

[makingitchina]

the link to the book didnt work... (after i put my name and e-mail, that is..)