Five tactical empathy techniques from Chris Voss

[jaredbuck]

I LOVE mirroring.

Blew my mind when I realized that people don't generally notice it happening.

[sheykafadela]

I learned so much abt tactical empathy from your videos! Thanks for summarizing what Chris Voss said.

[cmdzee]

I didn't even realize that I had been doing like 70% of these for years. Somewhere along the line someone told me how to actively listen. This includes asking questions, repeating back someone's words, even helping them fill in the gaps of their ideas when they're struggling to come up with the right word.

[virginiawatkins]

Love your videos they are very instructional

[JRO-zzlv]

Já fazia tudo isso, e fico feliz comigo mesma de ter aprendido tudo isso intuitivamente. Obrigada pelo vídeo.

[bluroses]

If you paraphrase a lot, will it seem like you're correcting someone?