Buying a new car? Here's what happens behind the scenes.

Buying a new car? A Toyota master diagnostic technician takes you on a rare look behind the scenes inside a Toyota dealership. How new Toyota's are inspected before delivery to new owners.

In this video I take you on a tour of what happens during the final quality inspection when you buy a new car. This service is often called Pre Delivery Inspection or Pre Delivery Service.

From the moment new cars arrive the dealership, Technicians take the car and perform a full inspection to make sure that the car is ready for delivery.

The cars shown in this video are the 2021 Toyota Corolla Hatchback XSE and the 2021 Toyota RAV4 Hybrid XLE. One of them is made in Canada and one is made in Japan. Leave a comment below on which one is which.

I will share with you some insider secrets on things that you should check when buying a new car and the things that can be missed that you should check before rushing to sign the paperwork and driving your new car home.

I'd like to extend a special thanks to Bredemann Toyota in Park Ridge ,IL for agreeing to let me inside their dealership and supplying me with the new cars and letting me use their facility to film this video. Toyota or Bredemann group are not sponsors of this video.

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0:00 Intro
0:39 PDS Overview
2:07 Under the Hood Inspection
5:40 Inside the Car
8:00 Under the Car Inspection
12:34 Computer Scanning
13:47 Function Test

#thecarcarenut #toyota #newcar

[TheMoneyTheSHW]

Holy cow! Mystery solved! I had these rubber plugs for my 2012 Toyota Sienna sitting in the glove box since we bought it and I had no idea what they were for. Better late than never I suppose, I installed all 4 thanks to you 9 years later! Crazy! Thanks so much! Appreciate all you do.

[richardowens]

Thanks, for taking the time to make this video!

I just purchased a 2021 Camry SE that was slightly used - 4127 miles - and, as a Toyota Certified Used Car it was supposed to have gone through a similar process. But, because this car had only been on the lot for a few days when I purchased it, apparently, it had not gone through this process. But, rather than tell me that, they let me take the car home on Friday evening and the salesman told me that he would bring me the second key and some papers to sign regarding the certification. Something didn't seem quite right about that, so I took the car back to the dealership yesterday. And, lo and behold, when they tried to get the CMT to sign off on the paperwork, he refused. Instead, he wanted to make sure that everything had been properly inspected, before he would put his signature on the paperwork. I was a bit irritated that what I thought would be a five or ten minute visit turned into an hour and half. But, I felt like the CMT did the right thing.

I think the salesman had in mind coercing the CMT to sign the paperwork by telling him that the car had already been taken home by the customer. I do believe that some CMTs might have done just that - sign the paperwork without having actually done the inspection and performed any required repairs. But, this one did what he was supposed to do, even if it meant I had to wait awhile.

My confidence in the integrity of the sales team went down, but my confidence in the service department went up. Why am I not surprised?

[franci]

My experience with my toyota dealership where I purchased my 2016 Tacoma was awesome. My salesman knew how excited I am for my tacoma, after all, from order placement to delivery it took almost 2 months, and it's all due to the actual build, not a pre- built unit being shipped from another dealership, but actually getting built fresh off the ground. He called me to see the brand new Tacoma with miles, all wrapped up in white wrapper being off loaded the delivery truck. Drove it home 2 days after all the homework the dealership have to do before the hand off.

[DaveS]

Dear Car Care Nut, I cannot thank you enough for your informative videos, especially this one. I took delivery of my brand new Toyota RAV4 today. You’ll never guess what was in the glove compartment: The underbody plugs! I immediately brought it up to the dealership, and they had a technician install them (he was appalled that the step had been missed). I honestly believe that you saved me from having rust and corrosion problems down the road. Discovering this with only 11 miles on the vehicle was crucial. As a non-mechanical person, I never would have known about this without watching your video. I also found your video about breaking-in the vehicle to be invaluable. Thank you, thank you, thank you!!!

[jomojigz]

The DC Cut fuse was removed during transport to prevent battery drain, the dash will show you lots of warning lights because of that, so when it arrives in the dealership, it needs to be installed. Then you have to do initialization of some of the systems like seat ECU (for the seat memory), parking assist dynamic guidelines(steering angle calibration), Panoramic view monitor (360 camera), initialization of TPWS and tire pressure correction, calibration of parking support brake, condition of battery charge and installation of under body plugs.

[eliskapolcicova]

Hey there, greetings from Slovakia. This is a great video! I just picked up my new Corolla hybrid and checked all the things you are talking about AMD. They did look at me in a funny way, but I am sure they learned something new, as the lady at the dealership forgot to mention the cooler vents for the battery. Apparently, nobody asks about this when they receive their car. So HUGE thank you for this and all other videos that help us uneducated car care nuts to be wiser. May the Lord keep you, bless you and your legacy 🙏👏

[dannyclower]

I just bought a new 2021 Avalon Limited that I ordered back in March.
I found a package in the trunk with 2 body plugs in it. I called the dealer and was told that they were not important but I could install them if I wanted to! I installed them just like was shown in the video.
I also found 2 parts in a blue bag in the trunk that the dealer didn't have a clue what they were for! I "googled" the part numbers and found out they were insulators for an underbody panal at the front of the car! I will be installing them first chance I get.
Now I'm not sure I can trust the dealer with performing the scheduled service under the free maintenance plan.
Thank you so much for this video!

[danielforrest]

It has been really cool to watch you grow as a presenter and Youtube channel. this video was really awesome..

[grride]

Thank you! Never seen a video on the PDS process. Very educational and well presented. I appreciate the transparency allowed by the Toyota dealership, it instills confidence in the two Toyotas in our household. 🏆

[aaronbryan]

To the person who bought that manual Corolla Hatchback, I salute you. My country and neighbouring countries only get the sedan with the old 1.8l engine hooked up to the old CVT, no 2.0l Dynamic Force engine, no Direct Shift CVT and no 6 speed manual with the iMT.

[cycledaily]

Corolla - 🇯🇵Japan
Rav4 - 🇨🇦 Canada
May the Lord Bless You and
Keep you!

[patrickdonahue]

As I am from Ontario, Canada, we make the Rav4 here and proud to do so. Thanks the the video AMD...

[rdeoliv]

I work in logistics and we do this same process for the imported Toyotas that are for rental car companies rather than going to the dealer to be sold. Cool to see it outlined on YouTube!

[Sodapopper]

I worked at an Enterprise and he's absolutely right about the plugs. every single Toyota that we have had in our fleet has the plugs in the glove box or in the spare tire compartment unopened. I would never buy a Toyota or any vehicle from a rental place unless you wanna deal with rust.

[debbiepope]

This was extremely helpful. Today, we are picking up our made for us, 2021 Toyota Highlander Hybrid. So excited and your video came at the perfect time. Thanks.

[matte]

As a Toyota dealer mechanic this is everyone's favourite job as its easy hours. We get an additional 1.5 here in Canada because we install block heaters as part of PDS. The hybrid Siennas are my favourite to do.

[michaelfranklin]

Back in 1992 I worked as a security guard at a place called Joyserv in Jacksonville Florida, where factory-fresh Toyotas from Japan were prepped for dealers. When you mentioned the protective wrap on the white vehicle and it's wheels I was certain that it was shipped from Japan.

[do]

Probably the best video on YouTube. Very interesting and useful. No wonder I am so pleased with my Toyota. Thank you so much!

[koenc]

The more I learn about Toyota, the more I start to understand why they are so reliable.

[Mrguitarcraze]

Every video of yours is like Christmas morning. Much thanks for your contribution to us Toyota enthusiasts.