Buying a Certified Pre Owned Car? Here's what happens Behind the scenes!

A Toyota Master Diagnostic Technician takes you on the journey of a car's certification process at the dealership going through the full Certified Pre Owned car inspection and reconditioning process.

So are you Buying a Certified Pre Owned car? In this video I will walk you through the entire process of certification for Toyota Certified Vehicles.

Certified Pre Owned cars go through a very thorough inspection to make sure that first it meets the standards set by the manufacturer. And most importantly that it lives to the expectations of the new owner.

Certified Pre Owned cars are usually more expensive that conventional used cars because of the inspection and reconditioning process that they go through.

I'll first explain the important differences between Certified cars and regular used cars. Then we'll start the process on the Sales department side on what they do before they even request certification from the Service department.

Once the Sales department does their due diligence to make sure that this car is worthy of certification then it heads over to the service department and the inspection journey begins.

The first thing in any technicians agenda for the Certified Inspection is surprisingly to knock the car off certification believe it or not. We want to make sure that this car doesn't have deal breakers. Things that would disqualify this car from certification regardless if it can be repaired or not.

Things like major accidents, Poor maintenance history or even excess wear and tear.

Certified inspections leave nothing unchecked. The meticulous inspection needs to be followed through to the end because unlike traditional used car inspections, Certified Pre Owned Cars involve the manufacturer in their certification process.

The information in this video can actually be used to check used cars. I shared many tips here that I hope you will find useful in your next used car shopping experience.

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0:00 Intro
0:29 Overview
2:26 Pre-Inspection Checks
4:17 Service Department Inspection
6:28 Body Inspection
12:49 Mechanical Inspection
15:10 Under Car Inspection
17:41 Getting Ready to Certify : Maintenance Inspection
21:03 Function Check
23:46 Inspection Completed. Now What?
26:08 Things that could Disqualify cars from Certification
28:47 Car is Certified! Now What?
31:38 Red Flags when buying a Certified Car

[hutzman]

I wish all technicians took pride in their work like you.

[KaleemKhan-jklq]

The most respectful person in the whole YouTube.

[leonardharview]

Yes, as a former niche auto dealer who knows the ropes, this guy knows his stuff and I wouldn't hesitate to buy a car he certifies any day or time.

[steveboone]

My issue with CPO has always been that you are paying a premium based on trust that the car was inspected by a competent and honest tech. If we could all be assured that a master tech with a strong commitment to customer satisfaction was doing our inspection, it would be great, but I don't feel like that is the typical situation at many dealerships. I am glad to hear that AMD takes this very seriously and also glad to hear that Toyota leans on dealerships that are releasing CPOs that don't live up to their standards. The extended warranty is some protection, but that alone doesn't justify the price premium -- you really have to believe in the competence and honesty of the certifier to make these worthwhile.

[bwest-yquc]

First, my hat is off to the Dealership that let you use their facilities for this video. Some dealerships that is a NO NO. The dealership will get some new customers after watching this video.
This is a very educational video for all viewers....where shopping for Toyota or Ford products.
I have purchased a few used Toyotas and have never see this inspection sheet. Again, Thanks for this video...I like your thousands of viewers - do appreciate you imparting your knowledge, experiences and common sense - about Toyota, etc: which is applicable to many other makes and models vehicles.

[nickv]

I bought a certified 2016 Camry coming off a business lease. 3 years later, I can say its one of the best cars I have ever owned. Other than oil changes, I have spent zero dollars on repairs.

[shanesundet]

Perhaps one of the best videos on this channel. Not only does the video show what should be done during a CPO inspection, it also gives the average Car Care Nut the basic education needed to inspect a used car .

Well done. Going to share this forever with anyone I know looking for a new used car.

This one’s going hit a million views one day.

[mattb]

"Certified Pre-Owned" is one of those marketing terms that was born in the mid-late 90s. It's good to know that there is a process that is supposed to be followed to self-certify a Used Car as Certified Pre Owned.

[marcosb]

AMD, I believe that you and perhaps a handful of mechanics are honest enough to do such inspections.
Most dealers would not go this length.
My respect and gratitude for your hard work!

[TheMabbasi]

One of The most qualified mechanic on YouTube

[TimberWolf]

This is really the kind of inspection I do to begin with, all aside from paint. The vehicles I buy, are much older, and have a lot more miles. I also buy private seller too. I have run across people who didn't want me to pop the hood, crawl under the vehicle, or open the oil fill cap to see if there was sludge, and I walked away from those vehicles, because they had something to hide.

[yungdu]

I was a former Master Technician with Kia and recently switched over to Lexus. Watching your videos really opens up on how to get more familiar with the product. I salute you and all your great work! Keep it up!

[agarci]

This video saved me a potentially really bad situation and losing money. Bought a Toyota CPO vehicle, when I went to take possession of vehicle I noticed a few things off and asked they fix them before taking it. Went home that night and saw this video and realized they must have never done an actual inspection, went and talked to the sales manager next day and they basically admitted they never did the inspection and that they do that all the time. Make sure you ask for the 160 point inspection checklist if you go buy a CPO.

[olusesanfesobi]

Proud of you Ahmed. I wish all cars technicians were this meticulous.

[spyderlogan]

Absolutely the BEST video explaining the 'process'. And don't forget: ALWAYS get the Certification Form, with signatures and dates clearly written. Know who signed it and when, no smudges either. Thanks from all of us~!

[khakiswag]

I bought my Camry used at 3 years old and 38, 000 miles. Interior was pristine, ran perfectly with no leaks and everything worked. But it had quite a few grandma parking lot scratches on the bumpers and a big scratch on the drivers door. It had been on the lot 4 months probably because of the scratches. However I needed it for a work car so none of that mattered and got a great deal because of the scratches. Dealer did service it with fresh filters, wiper blades, and a oil change before putting it up for sale. The battery died 3 days after I bought it and the dealer replaced it free of charge. Car still runs great 2 years and 45, 000 miles later. Pretty sure it would be a certified car in today’s market.

[The.Car.Guru.]

Thank god for this man! Literally a blessing to hear what happens behind the scenes. Can’t go wrong with a master diagnostic technician’s knowledge!! Keep it up! Please…

[rightlanehog]

AMD, If they were inspected and approved by you we call them Certified & Pre-Enjoyed ;-)

[markhopper]

Brutally honest! Thank you for taking pride in your craft and your product. Over the years some others have brought shame on the industry.

[tonyrock]

The Car Care Nut presents with no ego. I enjoy watching all his videos. Thank you!