HP Envy 15t Black Screen at Startup

For 3 years, my machine has continually had an issue upon startup. When I turn on the machine by pressing the power button, the screen lights up but stays black. It is obvious that the machine is running because I hear the fans.

The screen will stay lit for extended periods of time UNLESS I physically press down once above the touchpad and below the spacebar as if I am giving my laptop CPR. Once I do that, the HP logo and the loading symbol will appear and the system will boot normally. Here is a link to a video of my issue. (the video starts just after the power button was pressed and you will see the black screen)

This "problem" has never influenced the speed at which my machine runs or anything other than a black screen at startup.

I spoke with HP support and they said it was software due to the fact that the machine would boot up properly. She said that if it was hardware, the machine would not boot up at all. I have a hard time believing that.

My suspicion is that there is a loose RAM chip and all I am doing with pressing down the keypad is connecting/finishing off the circuit so that the machine can boot up. Can someone either confirm my suspicion and or propose a new solution? Also, please let me know if this is something I should pay to get fixed, or not even worry about it considering it has happened continuously for 3 years with no other symptoms?
Thank you

[stonesity]

This video and all the comments are useless everyone is thanking this person but doesnt explain wtf he did

[Phonerepairplace]

Press F12 a lot until you bios set up or shift until you see it too

[saavant.s]

You are a life saver 🤝
I was just going to open my laptop inside out 🙆
Then I saw your video 👍

[aishwaryahiremath]

Thanku sir It really helped me, actually I was really tensed because I borrowed others laptop, it had this issue once I used ur technique it got fixed, really thanku sir

[Dalson_]

Don't touch if you restart it while it's has a black screen it will never update.

[jaypounds]

y’all nixxas in the cs are sick
Wtf did bro do

[MrVleker]

Same issue on my HP 14.. plus a shitton of other issues stacking up. it's 189 old and I already had it repaired ones. Now in contact with HP support to see how they will resolve it. Don't buy HP guys.

[MARICELTANGUILIG]

Thanks for sharing my friend and always be kind

[dark_green_]

I have a hp laptop to, i follow the instructions but when i opened it the loading screen just appears on me not the logo

[brianrosales]

I mean what did you do would be nice to explain

[HimanshuKumar-grto]

hp (hp 15s-5007tu )or dell ke nye laptop me startup me 5s ke liye blank show hota hai

[ruselsingkawang]

Keren bget tutorial nya, laptop ku juga begini...

[oedqvem]

Вообще-то серьезно спрашиваю если он сломан

[thrishak.yr.chemistry]

What a surprise ❤❤❤❤❤

It's really worked.❤❤❤❤

Thanks a lot

[kpopqueens_kings]

Guys if you have any tips for me please tell me in my last video a posted a video please give me tips my PC is not turning on 😭

[iranzithierry_]

when i boot my hp logo it displays after 15 sec please help

[MrYodi]

i ever experience it but with windows 10