Teens Respectfully Gather Rude Customer Upset Over $6

Kaeley and Victoria, employees at Keke's Snow Balls in Willis, Texas, showed how to perfectly handle an angry customer at work. The woman came to the window and wanted a $6 refund for an order that she says her daughter never received. After getting her refund, the customer called the 17-year-old employee a derogatory name. And the employee had the perfect comeback. Inside Edition Digital's Andrea Swindall has more.

[Cvzar]

The fact that she was still rude even after receiving her refund without hesitation 🙄

[Alpha]

The lady didn’t want the $6. She wanted a problem.

[doug]

The 2 kids have more maturity than this disrespectful, grown woman.

[makeupandmusicgirl]

“You’re a grown woman, I’m seventeen.” What an icon.

[ellesix]

That grown woman was schooled by a 17 yr old kid!!

[PuddingMcMuffin]

I'm glad the owner is supporting his employees.

[star-stonelegend]

She’s got her refund, so why is she even mad?

[MissBram]

An adult bully. She created her own problem. Couldve been avoided had she just given her daughter the $6. Her lack of patience is no one else’s problem but her own. Kudos to the girls for standing their ground.

[Mr_Wordsworth]

If you can't handle a 6 dollar problem as a grown person, you haven't matured much.

[kialuvsyoo]

She got her money back and still acted like a troll? Wow.

[JamesJiansen]

These girls handled the situation well. That minotaur should be ashamed of herself.

[ericatorres]

I would like to applaud the owner for backing up his staff in this situation.

[KC-eddj]

I don't get why that woman called the teens a B and was still mad after she had already been given the $6. But as we all know those Karens love to Karen.

[amandad]

The fact that she even harassed two teenage girls. 😩🤦‍♀️

[tireddaily]

“respectfully gather” did not expect that wording you guys 😭

[haven_lady]

You know your life sucks when a kid is more mature than you.

[drich]

🤣🤣🤣 Big sis handled that properly…little sis lookin like WTF is even happening right now…

[jorgealejandro]

Love when the owner backs up their employees

[questionresearch]

She is right. She was totally out of line talking those kids like that.

[LilMexicano]

It’s funny cuz this just happened to me today. I went into a Venezuelan restaurant for take out but I had completely forgotten that I had ordered a drink and they didn’t give it to me. I didn’t realize it until I got home. Yea I was upset that I forgot and they didn’t give me my drink. I went back to get it. The difference is I didn’t yell at the employee. I asked her kindly and even showed my receipt. She apologized and prepared my drink and gave it to me. I said thank you and went back home. Moral is mistakes happen and kindness goes a long way. I hope and pray this lady learns this lesson