Actual Live Phone Sales Call - Replay

Have you ever wanted to see what a proper phone sales call should look like?

Most salespeople make mistakes in their prospecting calls simply because they’ve never actually seen it done the RIGHT way.

Well, I filmed a reenactment of a real cold prospecting call that I had made recently. You will notice how I am not smooth or polished, but rather, I aim to come off as totally authentic. I am also totally unfazed by any pushback from the prospect. You’ve got to see this!

In this video, I’m going to show you what a REAL cold prospecting call should look like. Check it out!

So, there you have it: an actual phone sales call done the right way. I want to hear from you. What did you notice in the call that was different from or similar to what you do? Be sure to share below in the comments section. I’ll respond to every single comment that I can get to.

[JCA]

My takeaways (as an entry-level sales rep):
1 - Instead of introducing yourself, you just stated your name, which is different from what most folks do.
2 - asking him if you caught him at a bad time seems considerate and respectful.
3 - you asked him an open ended question and listened carefully to his response.
4 - then you segued into your well-rehearsed script, where you explained how you help your prospects and then you followed up with another question.

Overall this was well executed and impressive!

[chris.marshment]

I love your work Marc. You are really the only person in this space who seems to understand that sales is not marketing. So much goodness in this. I love that you matched his tone rather than coming across as too high energy or slick. I love that you asked a couple of simple questions to press on the pain, but didn't offer a solution on the call (that's for the in person meeting). I also loved that you asked for who else would be involved. I might have pushed that a little harder "There is probably someone you trust and rely up to help with evaluations in this area... who would that be?". But you really are a master. Thanks for sharing.

[KirilAbazher]

I really like the video BUT - I strongly doubt a person would open up that much on a first intro call with someone they do not know...

[TrentonErker]

Key take aways:
"What would you say this issue is costing you and your organization?"
"Who else would be involved in the decision?"

[jeremy_devpreneur]

So I adapted my own version of this script in french and trained 10 times by recordering me first to improve my voice and make it more natural and relaxed. Then did it live. I got my first appointment on my first cold call.

This works

[aashwiinsaalokhe]

hey saw your Cold Call technique, what I liked was the way u made the customer get into a Discussion and then u heard him out let him do the talking and finally asked for the Appointment and checking for the decision maker was an iceing on the cake.

[ThePorschefan]

"What have you done to fix this?" is my favorite question in the video

[xxtkxxangelxx]

I find it very interesting that you start your call with A) Asking if it's a bad time and B) Asking if it's okay to have the call. Both of these are ideal ways for the client/customer to immediately object making it instantly more difficult for you to even get to a pitch.

[controllerbrain]

Easy customer, did all the work for you.

[BrisbaneBones]

Great call... I do something similar. I took this script and used it a few minutes ago with great results! Thanks Marc

[joniyong]

Hi Mark! I just pulled your intro stint in a call like right now and I just got me a lead. :) Your ways really work!

[danialkhan]

The main take away which I observe from this call was that you were calm and easy while talking, like you already know the prospect and you make it simple for him to answer your question which is what I do mostly when I'll calling.

[Bojulioo]

i literally made a call after seeing this video and got the appointment following a very similar script. Thank you! I will continue using this

[CobraAquinas]

DURRR did I catch you at a bad time? " LOOK I DON"T HAVE TIME FOR A SALES CALL CLICK!" That's reality.

[maheshsalessolution]

best fast & furious but best communication technique

[TheAashiq]

I do telemarketing and none of the appointments I book are anything like that!

It’s all about overcoming objections and not giving too much information away because the prospect could easily ask for it in writing or a letter when realistically you want the appointment.

The moment you said ‘give me 30 seconds to hear me out and you can hang up’ tbh in the UK you’d get hung up there and then.

I usually approach this as if I’m like the PA to the director of the company, as if I don’t know how to sell I just know how to organise a calendar that way the prospect understands I’m not there to sell I’m there to provide the foundation information for my company and the service.

Any further can be discussed in the appointment

[abesapien]

This was absolutely fantastic. I wish most sales guidance videos were just actual sales calls we can watch in action.

[Darius-wbki]

It was the best sales calls that I’ve ever watched in my entire life. Do you know you explains everything very well

[konstantinosl]

So you sell sales. That's like a next level thing. Great video

[sagharmir]

Hey Marc
I just used your intro on my call and booked an appointment!
It does work and I think it gives you less objections to handle
Thanks for the video!